Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first-class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts, and furniture in select stores. Customers describe the store as well-organized and clean, with friendly and helpful staff. While some note the selection is not always complete, they are generally satisfied with the deals and service provided. Even during a last-minute visit, the staff was accommodating and ensured the customer's needs were met. However, a few reviewers mention encountering unfriendly or seemingly disgruntled cashiers on occasion.
Great experience in store, cashier Danielle was amazing with her upbeat attitude. They have great deals on Cashmere sweaters , and there line of 39.99 and under has a pretty good selection always looking for a good deal on career clothes. Great customer service!
January 2026
Great selection of trending clothing. Look for the deals and save a lot of money by being patient and going duri ng their bigger sales.
December 2025
Wow. Macy's has changed over the years. I understand because of online ordering. Crossroads Mall is a pain to drive into. Always worried I will lose a tire in a pothole. Macy's still had a nice variety it just seems more run down.
