“I was fortunate to have Rick as a representative come and explain the various masks to me for my BiPAP machine, as I was searching for a new one. He was very helpful informative and had a great deal of knowledge of all the products available. He fitted me with a new mask and explained all the changes made to make the mask more comfortable. I appreciate his time and effort in helping me make a decision on which mask to begin using.”
“She showed and explain the machine very clearly and is very knowledgeable about how she shows you everything and very friendly. Great customer service, I would recommend your service to anyone who needs a CP machine.”
“I'm 84 years old and Lincare comes to my location. It makes it possible for me to have a C-Pap machine and to get help when I need it. Your technicians are professional and friendly.
Suggestion. When helping a customer with the startup, put a lot of emphasis on compliance requirements. Explain that 70% is required to meet compliance. Explain what is required of a person to meet 70%. Explain how to track this requirement on their Cpap machine.”