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“I have been taking my blind dog Sparky a Rat Terrier mix to Urban Dog for about 3 years now. Needless to say he needs extra care because he is blind. I noticed that the girls have been rubbing is belly because when he comes home he loves his belly rubbed now. When he gets in the car to get groomed he somehow knows that he is at the groomers and gets all excited to be there. I would ask how he is doing with his groomer because he is a special needs dog. They assured me he was getting the hang of coming in and out of his crate. He has his good and bad days so I wanted to make sure he was being good for the groomer too. I don’t want him biting anyone because he is blind. I take extra care at the vets office too to make sure he doesn’t bite anyone because he is blind and scared of his surroundings. They always are very nice and friendly upfront at the desk too. I used to drive 30 minutes to get him groomed by The Urban Dog because I trusted them with my dog. Now I live much closer so it is even better now only taking a few minutes to get him groomed. I showed my appreciation of them today with individual bunt cakes because they are so appreciated taking time out to make sure Sparky feels comfortable with them grooming him.”
9AM - 9PM
1170 Walton Blvd., Rochester Hills
Pet Stores
“Amazing staff.
I think they have the best deals on crixkets as they give a discount the more you buy.
I don't buy their fish though due to an almost constant presence of ick. This isn't to say their fish don't seem happy and healthy but I've almost always seen ick on the fish here.”
“This place is great, staff is friendly and helpful and the dog wash stations are always clean and awesome to wash the old hound. My basset loves to come here, and they carry unique high quality brands for food and toys for all your pets. Prices are marginally higher on essentials, can be noticeably higher on larger items but the quality is a reflection of the price. If you want high quality this is your pet shop”
“Always a pleasure shopping with you. You make my supply runs quick and easy with stored customer non profit with one touch. You are amazing. Thank you for helping me dash so I can help the animals
- The OpossumGirl”
“The staff very helpful. The store had one lane opened. When that lane became long, two additional cashiers came on floor and opened additional lanes. You rarely see this pro-customer service at other stores. You are simply told to try the SCAN-YRSELF.”
Pet Stores
Pet Stores
Pet Stores
Pet Stores
Pet Stores
“Incredibly friendly and knowledgeable staff, certainly does not have the feel of a big box store, with a lot of fun and welcoming decor. I take my pup Griswold for baths regularly and the tubs are always clean, the products are fully stocked, and their equipment is easy to use. One of the best parts of coming here is the digital punch card system. I have lost more bath cards from other pet shops than I can remember. Will be back very soon!”