Crestview Cadillac, Inc. is a Cadillac dealership in Rochester, Michigan, that aims to exceed customer expectations in sales and service. The dealership offers a wide selection of the latest Cadillac SUVs, sedans, and coupes, ready for customers to take home. Customers praise the dealership's service department, highlighting the smooth and efficient experience they had. The service advisors, such as Tony, are described as helpful, understanding, and willing to accommodate customers' needs. The mechanics, like Mike, are also commended for their efforts to diagnose and address customer concerns. Several reviews mention the dealership's honesty and integrity, with one customer noting that they were not charged for a service even when a definitive diagnosis could not be found. This level of transparency and trustworthiness is highly appreciated by customers, who feel comfortable recommending the dealership to others, including their own family members. Overall, Crestview Cadillac, Inc. is praised for its excellent customer service, knowledgeable staff, and commitment to providing a positive experience for its customers.
