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“I had a wonderful experience with the UPS store/ 3585 in Orion Twp.
I worked with Kim and Jaimie on several printing jobs I needed done for a baby shower .
They were patient and so helpful in suggesting what to do and getting everything done in a timely manner.
Everyone that works there is so friendly.
I would highly recommend this UPS location!”
“Normally great here but a man, I think a manger/owner wasn’t familiar with how the return looks when Amazon loads it in an Apple Wallet, he said it wasn’t a UPS return and just walked away. Someone else was nice and helped us.
Earlier review:
Everyone is pleasant and helpful with no issues!”
“At closing, two associates were so helpful, when at the end of their shift they stayed back a few extra minutes, while I was on my phone straightening out my return so I could complete it right then instead of coming back another day. It's little things like that, that, keep business coming back! Thank you both so much!”
“Had three major works generated through Hite. Julia and staff go out of their way to ensure a fine finished product. The results came out even better than I had envisioned. Was a very good experience throughout.”
“This is David Elwarner. I have been very impressed with the professional products you have provided and the fast turnaround processing and delivery to different locations throughout the state of Michigan. The station managers are impressed with the large color prints mounted on gator board along with the ability to use dry ease markers on them. You are the goto printing professionals. Thank you!”
“Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.”
“Hi I've been using thus ups location since it opened! Great staff, very friendly but also knowledgeable n professional. Never had 1 issue since using this service. In n out everytime and always addressing me by first name. Good solid young people. God bless. Preacher”
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“I had an excellent experience at this UPS store and would strongly advise to a friend. Landon provided great customer service and was a tremendous help in getting my package returned.”
“They went above and beyond to help with my business marketing materials, which turned out beautifully. Highly recommend to anyone looking for friendly, quality service.”
“I've been meaning to write to say how impressed I am with your staff! They are friendly, patient, and helpful! Everything is so well organized and runs smoothly. I have always had the best service and success sending packages with you. I just sent some packages yesterday and was once again thankful that your staff does their jobs with excellence!”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“A sales agent by the name of Sean was very helpful in taking care of all my printing needs in such a timely manner. I truly appreciate the customer service and professionalism the sales associate offered. Will be returning!”
“I visited this UPS Store few weeks earlier and had the pleasure of being helped by Ethan. He helped me with faxing many documents. He did a great job given it took a long time to get he fax transmitted. We have always had excellent service at this location and the staff are always friendly and helpful.”
“Had a wonderful experience at this location. The staff is very helpful, especially Duaune. Their help and patience and attitude in getting the customer‘s work done are very positive.”
“I was greeted almost instantly when I walked in the door with friendly faces. I had a drop off and without being asked the woman came and helped me use the kiosk. I didn’t even see those when I walked in.
This review has taken longer than my time in the store. This was by far the fastest and friendliest FedEx visit. The woman who greeted me was a genuinely kind person and funny!”
“Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help, and always makes it easy (even when shipping internationally).”
“Shout out to the team in FedEx in Auburn Hills: Eva, Desia and Mr . Billy. They worked on my project and it was done as promised ( 2 hrs) . I drove to this location because the UPS store White Lake couldn't fulfill my request in the time I needed it. Next stop was the FedEx in White lake. And the manager recommended that I go to the Auburn Hills location because its a bigger . ( Since his is a smaller branch , my project would have been a send out) FedEx printed 250 save the date cards on 3x 5 business cards. Thank you!”
“I was treated with respect and shown to what I was looking for, but the gentleman who helped me was good natured and took me right to what I wanted and made sure that it was available for purchase. He brought it to the counter and wrote me up. He even explained the new points system. woo hoo!!! I love this store. Now more than ever since they have updated so many of the isles and programs!”
10:30AM - 4PM
13719 23 Mile Rd, Shelby
Printing Services
“I had an amazon package that I needed to return and since I didn't have tape to reuse my package, I gave it to them at where they could handle the item and ship it in transit. This was around 1:30 where no other customer was there. After thinking to check after 45 minutes the package is already in transit! That's incredibly fast service and I'm very satisfied with my experience. The employee that helped me was also nice throughout my quick experience.”
“Sometimes very crowded but line moves fast. Work is done right. Employees work very hard but seem to really like their job. I don't like crowds but I always return because of workers who care.”
“Ever have "one of those day" where everything goes wrong? I was running errands and hitting snags at every stop. My last stop was at FedEx. According to Levi's, the jeans I was returning required nothing but a quick scan. Yet, when I arrived TERESE, the polite associate said the return required the poly bag they were shipped in. I could buy a poly bag, but the Levi's return was free and I only lived a mile away, so I told the associate I would go home and retrieve it. She apologized and I proceeded to leave the store. As I was about to exit the store, she caught me and said I didn't need a poly bag after all! (As soon as I left, she looked into the matter and discovered the instructions I got from Levi's were correct) FedEx, you have a stellar associate in TERESE. I hope she is recognized for her OUTSTANDING customer service!”
“This is conveniently located inside Walmart. Marlene is the hardest working person I’ve seen. She really keeps clients moving. Super kind and nice and explained a few services. Very professional and courteous!”
“Stopped in for a quick drop off and oh my is Vickie a gem! Never used the self service station, walked me through everything, answered questions before even asking, and importantly just so nice about it! Great customer service! She’s great! First time here and I’d definitely be returning”
“I have come here for printing and laminating and had a great experience. When printing was messed up the staff made it right and did not charge me for the messed up products I created here. Have had package drop offs here and again good experience for me. Was able to get in and out quickly. Will use this location for future needs.”
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“This location is wonderful and the staff is super helpful-especially Renee! Renee stayed a few minutes late to help me with a self print that was urgent, and was super friendly in doing so! Appreciated all the help.”