The AT&T Store in Rockford offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight that the staff provides top-notch, amazing, and great customer service. Employees are consistently described as knowledgeable, helpful, informative, customer-oriented, kind, polite, and professional. They are noted for going above and beyond, answering all questions, and providing warm greetings. Customers report great experiences, feeling happy with the service and recommendations for devices like ear buds. The staff assists with plan setup, phone transfers, and trades efficiently.
I WAS a Verizon customer until I met Candice, she is so smart. Offered me a great deal! Cut my phone bill in half AND MORE! I'm so glad I stopped in. Great friendly service.
June 2026
Rockford and Greenville are the ONLY stores I will go to, Candice ROCKS!!!
January 2026
Stopped in and got 2 new phones. The phone and service is truly amazing and everyone in the store was helping. Everyone was super knowledgeable and understanding. I highly recommend stopping here rather than anywhere else. Thank you guys!