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“I WAS a Verizon customer until I met Candice, she is so smart. Offered me a great deal! Cut my phone bill in half AND MORE! I'm so glad I stopped in. Great friendly service.”
“Have been at this store several times and Shelby and other staff here have been so helpful! They can always answer questions, provide technical assistance, share phone deals and also sell all the accessories needed. Thank you!”
“I had a really good experience working with Caden. He was very knowledgeable and has great customer service. He got me set up with a new phone with a really good promotion and I didn't feel like I was being taken advantage of. I highly recommend using this store!!!”
“Isiah was hands down Amazing!! I had been getting the run around for almost a week going to other AT&T stores and calling them. I finally went to this location and within less than 45 minutes he was able to completely take care of every issue I had. He was very patient with me and kind. I will defiantly be back if I need to and tell everyone if they need something to go see him!”
“This guy is a total pro! I'm very impressed with Ahmad and his crew here at this Metro/T-Mobile location. I bought a screen-protector there yesterday for my Moto G phone, and the clerk applied it to my phone perfectly at no extra cost. Not a speck of dust or little hair or anything, just expertly done - far better than I was able to do on my own. Highly recommended!”
“I went into the store stressed after my phone went black from repeated drops. Abdul set me up with a new phone, didn't let me leave until my phone was set up properly. It was having trouble connecting so he had to call customer service. It was taking a while but he reassured me that he wasn't leaving until my phone was fixed. His shift was over, but he stayed over to help. Great customer service!”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“Came in with an issue with service unrelated to the store and Taylor and her fellow associates took time out of their busy evening to successfully help me out. Much appreciated and recommended.”
“Filiberto was amazing! Helped get me in and out the store fast. He also recommended a good case and screen protector for my 9 year olds phone! Great costumer service”
“Mica was the most helpful and professional employee. She told me how to get a phone only plan and helped me understand how to get my new phone set up. She was very helpful from Thursday evening when I stopped in for some help, to Sunday when I came in with my new phone. The store has no AC, and was very warm, but she didn't complain, just helped me with everything I needed. Thanks Mica!!”
“I switched over to T-Mobile. My mobile expert, Britney H. walked me through the process and answered all my questions. I couldn’t be happier with her kind service and knowledge.”
“Tony and Colin are the sharpest tech guys I've ever met. These gents not only know everything about technology, they were patient with me and taught me how to do everything I needed. Helped me get wifi too”
“ThiS guy is very amazing the store is clean and it smells very good I will definitely recommend any one to come here keep up the awesome work thanks again ps he might need a raise demarco lee”
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
“Over the years of having cell phone service I have seen it all and experienced it all. I now have AT&T and I have experienced the most amazing service at the Alpine location!!!! I have worked with every member working there and they all have been so helpful BUT if you get the chance to work with JESSIE I absolutely recommend doing so. She goes above and beyond every single time for you. She knows what she's doing also. So ask for JESSIE if you want to experience the most amazing customer service!!!!!”
“Very pleasant service from the employees who are helpful and honest. Cricket has a price that can’t be beat for cell service & I’ve never been anywhere where I don’t get service that other people do. Customer of 9 years and will continue to be.”
“Aaron was awesome, I had an issue with my bill and he got it completely sorted out while helping another customer as well without being dismissive of either of us. He also got me hooked up with a completely free upgrade as well. This guy deserves a raise or a promotion!”
“I was helped by two fellas, the regional store manager Duane and a man named Ali from the Houston location. These guys were extremely helpful and very knowledgeable on helping us save the most we could. I could tell they weren’t trying to screw me over but they were honest on the best price for my budget. Both of those guys deserve a big raise! I was blown away by the support received from the both of them
Thank you Duane and Ali!”
“Best Metro store in town. Staff is super friendly and aren't over pushy salesmen. And they are always willing to help with anything whether you bought your phone or tablet there or not. They respect you for being a Metro customer period.”
“I was in with my husband today. Everyone was very nice and even though we were just looking (mostly him lol) at least 5 employees approached me to see if I needed assistance. This is fantastic customer service! I work in retail and I was really impressed!”
“This Verizon location near Knapp’s Corner my preferred company store.
I was promptly greeted and my name added to wait list for next available customer service representative. I was helped by Ben who was extremely patient with my concerns, a great listener and helpful with my request for new service by porting current phone number to Verizon. I Highly recommend Ben and plan to return for any future Verizon help.”
“The staff is very knowledgeable and willing to help you get the best deal. We have been Verizon customers for years, and have never had any issues with their service.”
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“Spoke to Travis yesterday, after a very frustrating encounter attempting to diagnose a problem, and he was so very nice over the phone, and assured me, how he could help, encouraging me to come see him the next day. Arrived the next day, he was out for a few minutes, and I was left with Corbin. Wow! Amazing experience, this guy was so down to earth, and so helpful, and he had everything figured out perfectly before I walked out the door. Great place. Great people. Thank you. 😀”