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“Dina was the salesperson there when we shopped. She is a great listener and is professional in helping me figure out what I need. I feel confident that she would be able to help me find something that looks great on me.”
“Shoutout to Mariah for being so friendly and helpful, walking me through all of the available options to help me find the perfect boot. Didn’t even mention that the store had closed and continue to help me and answer my questions!”
“Great stores but I was looking for a dress to wear to a wedding and my grandson. Sorry to say I was unable to find it at this time but we'll continue to look”
“One of the best boutiques in the Detroit metro area. Customer service is great. This store has the best yoga outfits hands down and they have plus size. Great place to shop”
“I love this store! Best Snipes on Gratiot. Charles was SO helpful, going above & beyond to help me find the jacket size I need from different store locations. And the rest of the staff were so attentive & friendly. The store was also very clean & organized. Made last minute Christmas shopping a lot less stressful & convenient. (Give them all raises)”
“My favorite place! I went here for a new snowboard/accessories and was met with so much knowledge and professionalism! The blonde manager is amazing. Not only is she fun to talk to, she is so knowledgeable about getting you the right gear and products that work best for you. 10/10 would never go anywhere else!”
“The best staff ! Kyle and Sara so amazing and helpful I come to this location for all my Doc Martins and Converse and Van's. They ordered my boots and I was so appreciative. I will continue to come to this location because of the outstanding service”
“Shane was amazing.Super duper helpful.I came in there because my she was too loose.And he told me he was because I had a wide foot and to get a medium, and it worked out perfect! Great store great customer service highly recommend!!”
“Went into Champs Sports today on 5/19/25 to see what shorts and T-shirt they have on sale, sales associates Aspen and Amija greeting as soon as I walk in I told them want I was looking for but my size wasn't available in store Aspen quickly ordered for with the help of Amija, they were a great team I will return, great customer service.”
“I just wanted to share how fantastic the employees were here on Monday September 23, 2024. I believe the young lady who helped us was named Mariah?. Young black girl with jack skellington nails. She went above and beyond to help me find shoes for my autistic son!. She went back and forth at least 5 times and never once seemed annoyed or got rude at all. Said she was happy to help when I thanked her multiple times. She even went the extra mile and figured out the name of the shoes my son currently has so I could find them at a different store or online. She just did a really great job and I hope someone sees this and she gets some praise. Not everyone has the patience to deal with my son and she was amazing and I appreciate it a lot!!.”
“Customer service is wonderful Ali is great he’s friendly and kind he treats people with respect Tina is helpful and kind go in and see them they don’t disappoint the atmosphere is great.”
“Excellent service. Although we were unable to exchange for a bigger size, the employees were glad to assist with finding local stores that had this particular shoe in sock.”
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“Experts in their field. I am pleased to learn they sell a lot of made in the USA product.I recently purchased a brand new pair of work boots at Chester and had them re-sole my old ones and mail them to me. They went above and beyond re-sole and gave the leather upper a spa day. They are over two years old and look almost new.”