CVS in Royal Oak provides convenient and reliable health and everyday services. The store is open seven days a week, making it easy for customers to refill prescriptions, get COVID-19 or flu tests, receive vaccinations, and purchase personal care items or snacks. Many customers appreciate the fast service at the cash register and the knowledgeable pharmacy staff who answer questions professionally. Helpful staff members, including managers, go out of their way to assist with merchandise, recommend products, and ensure customer needs are met. For example, a manager was praised for her friendly attitude, assistance with store items, and help in locating a lost prescription. Customers feel confident in the store’s employees, describing them as friendly and helpful. However, there was an incident where a customer was told to pee outside after requesting the bathroom, which upset a friend and was addressed by the store management. Overall, CVS in Royal Oak aims to make health management easy and offers a good shopping experience with attentive staff, quick service, and opportunities to save through deals and rewards. The store’s friendly environment and helpful employees help customers feel valued and supported in their health and shopping needs.
I've been waiting for a prescription to be filled for over 3 hours... I was first told an hour... another hour and 40 minutes later, I'm told at least 20 more minutes... Absolutely never coming here again after this. I'm literally switching pharmacies.
December 2024
I’ve been calling for two days and leaving voicemails. No call back and now I’m out of my medication.
September 2024
Hope you're not having an emergency you'll die before you get through your phone system.. what a joke you can't even speak to a person..
