CVS in Royal Oak provides convenient and reliable health and everyday services. The store is open seven days a week, making it easy for customers to refill prescriptions, get COVID-19 or flu tests, receive vaccinations, and purchase personal care items or snacks. Many customers appreciate the fast service at the cash register and the knowledgeable pharmacy staff who answer questions professionally. Helpful staff members, including managers, go out of their way to assist with merchandise, recommend products, and ensure customer needs are met. For example, a manager was praised for her friendly attitude, assistance with store items, and help in locating a lost prescription. Customers feel confident in the store’s employees, describing them as friendly and helpful. However, there was an incident where a customer was told to pee outside after requesting the bathroom, which upset a friend and was addressed by the store management. Overall, CVS in Royal Oak aims to make health management easy and offers a good shopping experience with attentive staff, quick service, and opportunities to save through deals and rewards. The store’s friendly environment and helpful employees help customers feel valued and supported in their health and shopping needs.
Staff is always helpful there, whether it's walking me to an item I need, or processing something like a money order.
March 2026
The ladys that work the night hours really are so nice, this frog squishy I wanted didnt have a price tag and was all beat up and she went to find me a new one, she was so sweet!
March 2026
The lady’s that work at night are so sweet and helpful.
