“Let me start off by saying, we didn't buy a single thing from the store. HOWEVER, our experience while shopping was absolutely perfect from start to finish. After a long day of shopping at box stores with pushy sales-people, we were greeted by Julie, who gave us a quick lay of the land, served us a sparkling water and sent us on our way to browse solo (much appreciated). Buying furniture is such a big decision/expense for most and while much of what was in the store (drool-worthy, hand-crafted pieces) was unattainable for our budget, we were treated like anybody else. At the end of our shopping, Julie gave my partner and I a much needed pep-talk on purchasing & furnishing our first home, reminding us to take it slow and be deliberate, to save our money for those pieces we can't live without but not to rush. It was such a breath of fresh air and honestly we both nearly teared up at the relief we felt. We left with a picture of something we wanted to save up for and plan to visit Julie again once we're settled in our home. Genuine people like Julie, or even genuine interactions with people like Julie, are so rare these days. Especially in a sales scenario. Thanks, Julie. You don't know what that meant to us.”
“So happy that Earthscape had moved to Ann Arbor! I drove to see Ted near Detroit during pandemic, he is absolutely knowledgeable and pleasant person to work with! I bought three layers of latex mattresses and never regretted because my back feels so good and free of pain! Thank you, Ted, you are my saver!”
“I’m so glad I came to this store to look for mattresses. Robin is one of the most honest and kind saleswoman. She is truly a mattress expert! She helped my parents select a mattress that was safe for them based on the measurements of their bedframe and my parent’s height, so they have a low risk of falling. She was cognizant of the bedroom door dimensions in case the box frame needed to come in splits, for example. The mattresses arrived in perfect condition.”
“Editing to add.. Apparently Bill is no longer an owner of Italmoda but is now Italcasa..
going to update my rating to a 5 star from a one star due to owners quick and kind response. Sorry to hear that Bill is still causing them headaches there, and reaking havoc under a new but similar business name. But Bill still refers to his company as Italmoda. I will move the below review to his new name Italcasa. So you might want to give the new owners a chance if you haven't yet!! But the review below is for the onld owner apparently, now working under Italcasa.. I wish them luck in repairing the damage Bill caused under their name. As he is WELL KNOWN in the local interior design businesses for being a scammer ?
Worked with them over the years and received their furniture at our old furniture receiving warehouse. Had issues with collecting payment with nearly every invoice, with Bill literally trying to take off in the parking lot without paying. No longer have the warehouse (wasn't worth the headaches like that and my husband makes great money on his installs) but Bill solicited my husband to do some work for him yesterday and today. He text my husband multiple times over the weekend, and my husband said he'd assist him with disassembling a large shelf or something similar, and promised to pay COD. Well when my husband went to collect yesterday, they refused to pay him the full amount, and basically only paid 50%. My husband went back today, agreeing to work for less, basically because he left his furniture blankets there and wanted them back. Things went south (they had no idea what they were doing.. and that is why they asked for my husband's assistance.. you pay for experience!) and when my husband went to collect his last furniture blanket, Bill stepped on it and refused to let him take it. Seriously petty and childish. Buy your own blankets! A furniture store should have them stocked up!! Since it wasn't worth the fight or headache, my husband just left it and left the site. It is unfortunate that the job was tricky, but if they wanted it done and correctly, they could have had it done. They just weren't willing to pay for the labor. Luckily my husband has plenty of clients to keep him busy (and blankets he doesn't have to steal from other people.. he is ALWAYS prepared), that don't refuse to pay his rate or for his expertise EVERY TIME. I wouldn't support this store, unless you like to support local businesses that screw over their contract laborers and other small businesses. I didn't even want my husband to go back today, but he likes to finish what he starts. Unfortunately for him, the whole project was a mess, and that is a reflection of the person running it. Much better alternatives to shop and support local small businesses, so I'd avoid this one. Just take a look at their other 1 star reviews (this is the norm for most clients I've talked to of theirs, as well as other contractors who refuse to work with them) and keep in mind you can get 100000 5 star reviews from just asking people to give you good reviews on Facebook ?”
“A serious hidden GEM! Truly the best quality, one-of-a-kind designs, and tables in the world. Our table will be around until the end of time. It's a staple, conversation piece, a gathering place and the best purchase we've ever made. 11/10 recommend for quality, local, and hand-made products.”