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“Dina and Katie and their entire staff are professional, personable, always going beyond to please their customers. I always look forward to my weekly visits to see their smiling faces. I have been a Credit Union customer for many years and would never think of going anywhere else!!”
“I’ve banked with Shelby State Bank for over 40 years. However, early this spring we thought we would try a more national bank for options. After 2 months of back and forth, poor communication, and needing “more documents “ for the underwriter…they denied us. I’ve never had that process take 2 months. Here’s the good part… I stopped in and talked with Kayla on Thursday and together we came up with a plan to help us out in 24 hours. Thank you Kayla, Ken, and Vicky for taking care of us. (Note: please give them more time than I did. They pulled some strings to help us out!)”
“We have been banking with Genisys for many years. Terrie Picklo is amazing! She is extremely helpful and always makes sure we understand what works best for our banking needs.”
“Excellent Service from Ava – Truly the Best!
I just want to take a moment to recognize Ava, my favorite bank teller, for consistently going above and beyond every time I visit the bank. She is always friendly, professional, and incredibly efficient. Whether I’m stopping by for a quick transaction or need help with something more complicated, Ava handles everything with patience and a smile.
What sets her apart is how personal she makes each experience—she remembers my name, asks how I'm doing, and genuinely cares. It's rare to find someone who makes banking feel less like a chore and more like a positive part of your day. Ava is a true asset to the team and deserves to be recognized for the outstanding service she provides. Thank you, Ava!”
“I have worked with these folks for 40 years. I often work with Cindy & yesterday I had the pleasure of working with Abra. Both are great! Abra was an amazing help yesterday. I cannot not say enough about how wonderful these two are.”
9AM - 1PM
45125 Hayes Rd, Shelby
Banks
“Always a friendly staff. Multiple bankers if you need specific things taken care of who really take their time to help you. They have friendly efficient tellers.”
“I love this bank. The staff is so kind and helpful. All through covid they were much kinder than other financial institutions I'd visited. The branch manager is always friendly and personable!”
“5 stars for Denise, the Branch Service Specialist!
She was incredibly helpful, professional, and explained everything clearly. I highly recommend reaching out to her for assistance.”
9AM - 2PM
13436 23 Mile Rd, Shelby
Banks
“Recently moved from one bank to this one and they helped with all my needs and then some. I’ve never had a big bank care about my goals and help each step of the way. Big shout out to Cheryl and Steve. Happy I made the move to Chase!”
“Purchased an enclosed trailer in 2019, just paid off and purchased a larger trailer with LQ. I had excellent service on our loan and no extra hoops on the purchase of another one. Highly recommend this credit union”
9AM - 12PM
7755 23 Mile Rd, Shelby
Banks
“I am SO glad that I made the switch from chase bank to Huntington. I was with Chase for 9 years, and was becoming very unhappy with them. Switching to Huntington was the best. They staff at this branch are amazing, very quick to get in and out and customer service is also very easy to work with.”
9AM - 12PM
8484 26 Mile Rd, Shelby
Banks
“My bank experience was amazing, I love this location. The assistant bank manager Kelsey was very helpful and nice they are very welcoming and handled all my needs.”
9AM - 12PM
15075 24 Mile Rd, Shelby
Banks
“Rachel helped us sooo much this week! She is smart, polite, friendly and made us feel calmer about a tense situation with my online account. I hate online banking! It is a pleasure to do business with a real person. Thank you Rachel !”
“Awesome branch, staffed by awesome people. Linda and the team are efficient, knowledgeable, and friendly. They deliver great customer service and I couldn’t recommend more.”
“Great service! Although I couldn't get an appointment on 12/22, they managed to squeeze me in on 12/23 so that my wire transfer could go out before Christmas.It was very important that the funds arrive on time for my house closing.Many thanks to both Deanna and branch manager Trish for the caring and thoughtful customer service.One happy old lady here, looking forward to my next home ?”
Open 24 hours
7755 23 Mile Road, Shelby Twp
Banks
9AM - 2PM
4665 24 Mile Rd, Shelby
Banks
“This bank is very professional and personable. I needed a number of bills that were crisp and new(er) for a gag Christmas present. The counter person took extra time to help me find bills in the best condition that would work for me.
I appreciate that personal touch.”
9AM - 12PM
49417 Van Dyke Ave, Shelby
Banks
“⭐️⭐️⭐️⭐️⭐️
I had such a great experience at Citizens Bank thanks to Pauline! She was incredibly helpful, patient, and knowledgeable. She really took the time to answer all my questions and made everything so easy to understand. You can tell she genuinely cares about the people she helps. Thank you, Pauline, for your outstanding service—you’re the reason I’ll keep coming back!”
“My daughter had fraud in her account, and we went up here to try and figure it all out. Rita was amazing and helped us understand everything and helped us make all the calls we needed. Thank you Rita.”
“Luv this supermarket. Has everything. Good lunchmeats , Boarhead, as well as store's products. I buy the Kroger brand producfs/produce all the time. Good prices and lots of extras like points for what you buy, sale items included, all good towards gas purchases at Kroger's gas station. There is a jewelry department, pharmacy, clothing and tbeir own bakery, Coffee bar included. Make sure you sign up for a Kroger Plus card.”
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“We opened a new CD at Community Choice CU with a very competitive rate. The credit union also offers a change machine, popcorn and free coffee at our local branch. They were also able to cash our EE Bonds. The representative did a great job of walking us through their mobile app.”