Metro by T-Mobile at 47061 Hayes Rd is highly recommended for its excellent customer service and wide selection of phones, including Apple, Samsung, and OnePlus 5G devices. Customers praise the staff, especially Sam and Greg, for being friendly, helpful, and patient. Sam consistently goes above and beyond, providing honest advice, guiding customers through upgrades, and offering great prices. Many reviewers mention that visiting the store in person is the best way to get personalized assistance, rather than using the website. The store is appreciated for its welcoming atmosphere, with staff taking time to ensure customers find the right plan—often with unlimited talk, text, and data—and helping with phone switching and upgrades. Customers report satisfaction with improved phone reception and affordability after switching to Metro. Overall, the store is known for its great prices, friendly service, and knowledgeable staff who make customers feel valued. Many reviewers express strong loyalty and intend to return for future upgrades or to refer others.
Sam took care of all of my wireless needs, I appreciate him! ☺️
August 2024
Greg is always the best and glad he is back! Super helpful and patient even with people coming in and out constantly! If you need a phone or an upgrade he is the guy to see!
August 2024
Sam is the man! ALWAYS go to Sam! He’s is patient and goes the extra mile. I made the mistake of using the website… big mistake! Huge! Just go to the store and if possible even if it’s a few minutes further, see Sam at 21 and Hayes. ❤️
