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“These guys are the best. They really take care of the truck drivers that come to them. I again want to thank you guys again for looking out for me 2 days in a row and for having great communication. I hope ill get to deliver to ya'll again soon!”
“Drea is amazing! My husband and I came in to make a purchase, unbeknownst to us we left our key fob in the car, which malfunctioned and locked us out. When Drea noticed she immediately got on her phone and located a locksmith without us even knowing. The locksmith was there in less than 30 minutes. Drea went above and beyond when she didn’t have to. I kept telling her how much of an angel she was and couldn’t stop thanking her. She even turned on the spacer heater behind the counter to help keep me warm while we waited on the locksmith. The other employees (I didn’t get their names) were wonderful as well by making sure I was comfortable and provided me with a chair to sit down. I’m telling you if you want superior service go here, they’re all very kind!”
“5 stars because if you don't find a unique battery anywhere else you may find it here. But other services are expensive. I am afraid if it stays this way they may also go out of business. Please support this business.”
“I was there first thing today before work with a wiper blade issue. I purchased them a week ago. Tabitha was very pleasant and helped fix my issue. The whole staff really is friendly & courteous.”
“Shane provided a wonderful customer service, very helpful, very polite, experienced, thanks and greatly appreciated, such employees deserve the best position in the company, thanks to O’Reilly my favorite auto part store.”
“I always get good serice here and usually I come in with questions that they have always been helpful with. Been using O'Reilly even back when they were Murry's.
I will continue coming back. Last visit they tested my battery and alternator on a 16 year old Escape we just got for my daughter. He told me it was ok, but also mentioned that it looked to be misfiring and that could be causing my problems. Was recommended a fuel additive being it had old gas and it is running a little better after adding that and topping off with premium as recommended.”
“I cannot say enough good things about the guys at this store, especially Frank! My friend and I got a flat on Woodward and went there, only to find my Jack was missing some parts. But Frank came outside, saw the problem, then went inside and came back with the missing part- and then changed the tire himself! I now have a working Jack and was able to get where I was going, all because of Frank- this guy was kind and helpful and he deserves a raise!”
“Honestly so convenient. I liked being able to shop online to make sure I could compare specs thoroughly, but I didn’t have to deal with shipping! My battery was available same-day and when I went to pick it up, the clerk had great guidance on how to use and maintain it to maximize its life. Really thankful to have these options in a physical store.”
“I had a wonderful experience at this place with Otis he was very knowledgeable and knew exactly what he was doing and he also have a sense of humor and know how to treat customers with respect and giving them knowledge about Battery’s going in Vehicles versus old time cars to new school cars he has knowledge of it all with so many other people out there trying to rob you I just wanna say thank you Otis for your knowledge and your hospitality. I recommend many people to go to this place and support them in Ferndale Michigan.?”
“Came in for a last minute item right before close on 7-17. Associate (nick I think?) was super helpful and took care of me at the last minute before store closed. Thank you!”
“Stopped in to just get a new cabin and engine air filter. Anna was great! She was approachable, courteous, and overall a great help. O’Reily’s has always been the best around. I’ll be coming back for sure. Thank you Anna!”
“I went to O’Reilly auto parts on Evergreen and GRAND RIVER in Detroit store # 3326 on Tuesday 10-14-2025 and asked them if they had a small part for my Ford fusion and the employee named Jessica looked up the name of that part, but she could not find it and she mentioned to me maybe I should try going to Ryan’s auto pick a part. And I had not even thought about that, but I’m glad that Jessica mentioned it and I went there and found the parts that I needed. I went to AutoZone first looking for the same small parts, but they did not even look it up on the computer. Shout out to Jessica at O’Reilly AUTO PARTS store #3326 who took the time to look it up and suggest to me where I could get the parts. Good employee Reference.??????”
“They were really nice to me.. It was a storm so bad almost like a tornado, but the guy still came out to my car to help me get that heavy battery inside... Really far prices. I definitely recommend Kar-life for your battery...”
“Came in for some wipers, and they went out of their way to help me install them. Sam came out to install the wipers and took time to make sure they were done right.”
7:30AM - 9PM
640 M-102, Ferndale
Battery Stores
“They usually have what I need, and if they don't, they can order it, and the part or tool comes in fairly quickly. The folks that work there are pretty good at what they do, and are, overall, friendly.”
“It’s a service rep by the name of Rick that knew what I needed for my car. He did not hesitate to assist me. I had no wait time and he was patient with me when I was panicking over my car. I will recommend.”
“Stopped in to O’Reilly Auto Parts on Schaefer to pick up a fuel filter and a few other pieces for a tune-up on my 2024 Mustang GT500. When you’re running a high-horsepower car like that, you don’t cut corners on parts or service. The staff here understood that right away. They were knowledgeable, pointed me directly to the right components, and made sure I left with exactly what I needed.
What stood out most was the attitude—helpful without wasting time, and confident in their advice. That matters when you’re working on performance cars and need to trust that what you’re buying is correct the first time.
If you’re serious about keeping your vehicle dialed in—whether it’s a weekend muscle car or your daily driver—this O’Reilly location is worth going to. I’ll be back here whenever I need parts in Detroit.”
“Deair & Bianca p we're so helpful with everything today with me at this store on Telegraph really good customer service highly recommend this store these two workers are great very knowledgeable very helpful highly recommend this store 3852”
“Very nice laddie’s I may stop in once in a while too get Lucas fuel cleaner or some windshield solution but all in all they are very helpful, kind, and patient with their customers thanx O’Reilly’s keep up the good work!!!!!!!!!”
“In general this is a pretty good auto parts store that has the parts in stock or will get them in a day or so. what I do not like is they claim they turn rotors but every time I try to get rotors turned either the machine is broken or there's tooling missing or the guy isn't in. so either do the work or take the sign out of the window!”
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“Lawerence was the smartest man and knowledgeable about all parts for automotive.. very caring and intelligent about what I needed.. having issues with my friends windshield wipers and he helped me get new ones, installed them and fluid.. what a hidden gem this location.. must go to if you need parts for your ride…
Very grateful for great customer service..”