“I love this location and I can see why it is busy at times. The customer service is great Mory, Tayler and Dorian! Everyone is always so willing to help and they are so knowledgeable ☺️”
“I had a good experience going to drop off my item inside UPS store. Yesterday was the problem when they did knock at my door and I got a doorbell and they left a piece of paper where I I have to go pick it up. I thought that was wrong. You should’ve rung the doorbell, but you didn’t. You just left a little piece of paper.”
“I had to pick up a package due to deliveries being canceled because of bad weather. I was going out of town at 4:00am the next morning.UPS was wonderful and did everything to find my package. I loved that everyone wanted me to get my package and made sure that I received it .? Thank you”
“I came into town and needed 20, One sheet Obituary (with picture), I not only received quick printing I received the expert knowledge on best size Picture this helped because it would have been difficult to find a larger frame in time for the funeral service. Oh i didn't tell you that this was 9am the service was at 2pm and it was a beautiful service.thank you”
“My experience with Mark & Yvette from the Southfield Melrose location was phenomenal!!! They both went over and beyond to help me and I got extremely emotional because I could not believe how much they both helped me get my package shipped! They deserve a $20/hour raise and a $100,000.00 bonus!”
“Brought in a weird sized item to ship and the store manager hand cut a box to the size of my package. I was in there for only a short amount of time. The team was very helpful to someone like myself who does not ship items often. Thank you FedEx.”
“I had a great experience at The UPS Store. The store was very clean, and the staff was friendly, patient, and provided excellent customer service. Aniyah and Ryan both went out of their way to make sure all of my returns were processed properly and made the entire experience quick and stress-free. Highly recommend this location!”