“First off, I’d like to say that this location has always been the most kind bunch of people ever and I’d appreciate all of them so much.
I ended up buying a new car last year and this was my second oil change. I couldn’t get a chance to get it to the dealership for their services and I didn’t want to wait a day for it to get done or however long it was for me. I ended up going to Uncle Ed’s for my oil change. Automatically, I was greeted and pulled in immediately to get everything started.
Terrance(the manager) was so chill and so nice and we had good conversation and laid everything out and how much it’ll be. There was a deal for a oil cleaner and a gas cleanser going on and I automatically said yes(new car, had fuel injectors cleaned on this thing once before..never want it to happen again.) so I figured I’d do it. Destiny, the other tech is so sweet and she and Terrance did everything for me.
I needed my cabin air filter and my normal air filter replaced. I thought my car was gonna be an easy “pop out glove compartment, maybe a few screws” situation but NOPE. They basically had to pull everything apart to get to it. Mind you, it’s hot af outside and everyone’s sweating and it’s a god awful humid day out, both of them fought with everything for a good minute to get everything to access my cabin air filter. I kept apologizing because I didn’t realize how much work it truly was, and they were so understanding and kept telling me it’s okay.
Destiny and Terrance, if you see this you have no idea how much I appreciate you guys. Thank you for being so sweet and understanding towards me, and thank you Destiny for fixing me back up again. You guys were struggling and you kept fighting. The dealership I went to was a little bit cheaper in the oil change price, but they lost my business. I will be coming here from now on to get everything they can do done. They’re honest and wonderful individuals, and I will gladly pay a little bit more because of what they did for me today.”
“Started using their services January 2024, I actually live 21 miles away, even with the distance I've had my oiled changed every 5000 miles with friendly, professional, and reasonable prices might be the lowest prices I the surrounding area. Very satisfied and will continue to use their services.”
“I've been taking our cars here for a couple of years now. Bill and Steve are trustworthy and will give you an honest assessment of the work your vehicle needs and will charge a reasonable price to complete the repair. My vehicle had an issue that the dealership would've charged several hundred dollars more to repair. Steve called me after they diagnosed the problem and gave me a thorough explanation of what needed to be done and the costs before proceeding.
I highly recommend Mack Alger for all your auto maintenance and repair needs.”
“Stopped in for a vehicle check up and was very impressed with the technician. So I will be changing over all my vehicles to your location for scheduled maintenance.”
“My favorite and only place to get an oil change. Friendly team, everyone is helpful. As mentioned in other reviews Roger provides great service and is very knowledgeable.”