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“Had a wonderful experience yesterday. It was very busy but the manager Nora helped me and made my experience a pleasant one. Will recommend this store in the future.”
“Had the best experience today at the Xfinity store. CJ was very knowledgeable, helpful and so nice. He helped me with my bill, and explained how much a new phone and service would cost me. Very pleasant experience...”
“I wanted to share my experience at this location. 2 days ago, I went in and the Manager Sam who was so kind in getting a temporary phone of mine running because my phone just arbitrarily stopped working . After I rec'd my new phone direct from T Mobile, I went to another location & had a terrible experience. The next day I (evening after work) I was on the phone w/TMobile & Apple back & forth for 4 hours & they couldn't get it activated. I felt defeated - today as a last resort, I decided to go back to see Sam hoping he could help me. Unfortunately, he was off but I was greeted by Mario. Let me tell you, Mario was absolutely nothing short than extraordinary. Within 10 minutes, he had my new phone activated then he felt so bad because of the experience I had, he figured a way to get my old phone running by charging it on a flat charger (not using the port) and it worked!! He kept the afternoon and when I picked it up after work, it was successfully fully charged!! He did that so I could could back up all my data to my new phone. It's people like him that make this world a better place. Hats off to his parents for raising such a wonderful individual. God Bless you Mario! And Thank you again from the bottom of my heart!! ?”
“After a few agents hanging up or leaving us on hold, our next Service agent Ryan O. handled my husband and I’s issue and was quick to resolve our issue and was very informative. Very pleased with them.”
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“Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!
:) great Job !!!!”