Cell Phone Stores in Sterling Heights, MI

“Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.

What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!

:) great Job !!!!”

“My experience at FWZ wireless wholesale was wonderful! The staff were all Super friendly and very trustworthy. I was surprised how fast the service was and I was highly satisfied with the outcome! Their prices can’t be beat either! This is the only repair shop I will ever go to again! They also have every accessory you’ll ever need! Thank you again Fady & staff!”

“The only reason this store is getting 5 stars is because of Tim. He doesn't normally work at this location but he was an absolute joy to deal with. Answered all of our questions no matter how small. The normal guys that work here are the reason I don't come to this location but Tim went above and beyond for us. 10/10 give Tim a raise”

“Saphie is by far one of the best mangers I have ever worked with. He is amazing and very very friendly. I had an issues with my bill and he fixed it in no time. Very polite, very respectful, amazing person. God bless this man. He needs a raise.”

“Anthony and the other guys were a great help! They helped my family and I understand our deal and told us what we needed. Overall, would recommend. Fast and helpful environment.”

“Came by this morning to pick up my new upgrade. I was met with the store associate who was on his own, and did a phenomenal job with setting my account up with my new phone. He was very friendly, knowledgeable, and helpful. He offered to set up my new device for me, but I declined since I'm a tech geek; it was a breeze. He let me know of the current deals offered, and was able to multi task as another customer came in. He's definitely an associate I hope to see in the future as he's the perfect fit for the job. He said it was his first time doing an online pick up order, but it didn't even delay him in setting up and getting my account updated. I wouldn't be surprised to see him warm a promotion in his future with his knowledge and skills he already acquired. I'm definitely glad I chose this store to pick up my device! If I ever need supplies or upgrades, I'll be coming back here. ? Also loving the Samsung Ultra? Thank you so much!!?”

“Sally is awesome I have gone to other stores but never got the service or friendliness Sally gives me. Best deals very knowledgeable on every product. Treats everyone like family.”

“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”

“Had a wonderful experience yesterday. It was very busy but the manager Nora helped me and made my experience a pleasant one. Will recommend this store in the future.”

“I wanted to share my experience at this location. 2 days ago, I went in and the Manager Sam who was so kind in getting a temporary phone of mine running because my phone just arbitrarily stopped working . After I rec'd my new phone direct from T Mobile, I went to another location & had a terrible experience. The next day I (evening after work) I was on the phone w/TMobile & Apple back & forth for 4 hours & they couldn't get it activated. I felt defeated - today as a last resort, I decided to go back to see Sam hoping he could help me. Unfortunately, he was off but I was greeted by Mario. Let me tell you, Mario was absolutely nothing short than extraordinary. Within 10 minutes, he had my new phone activated then he felt so bad because of the experience I had, he figured a way to get my old phone running by charging it on a flat charger (not using the port) and it worked!! He kept the afternoon and when I picked it up after work, it was successfully fully charged!! He did that so I could could back up all my data to my new phone. It's people like him that make this world a better place. Hats off to his parents for raising such a wonderful individual. God Bless you Mario! And Thank you again from the bottom of my heart!! ?”