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9AM - 5:30PM
310 W Front St, Traverse City
Banks
“We’ve been LMCU customers for about 30 yrs and never have had experience. This particular location is closest to us (1 1/2 hrs) but worth the trip because they always provide excellent service- and trouble shoot and deliver what we need (documents, etc.)
Awesome people”
“I was having a bad day until I walk into TBA Credit Union on front street in Traverse City. I was welcomed and greeted wholsomely by all the branch team members. I left TBA Crredit Union with a smile. Thank y'all so much! 😸”
“Linda Royal and West Shore Bank were a fantastic partner in our home building project. I would highly recommend them to anyone. It is nice to do business with a local bank who is involved in the community.”
“My husband and I went into Chase bank on Front Street, and were helped by Alex Kokas. Mr Kokas, was extremely helpful, patient with our questions, and guided us through a process, I could not have completed at home. In an era where customer service is lacking in many places, we were and are grateful.”
“Jhennel assisted me with some rent money discrepancies. She is exceptionally kind and professional she is an asset to the office. She does an awesome job when I visit the branch that's the reason why I love TBA credit union.”
“Jodi Harrand was professional and efficient in helping me open up a new CD account. Her friendly and helpful way made the process simple and easy.
Thank you”
8:30AM - 5PM
2948 N Garfield Rd, Traverse City
Banks
“I absolutely love this credit union the friendly staff. The small hometown feel is amazing. You don’t find that in these huge corporation banks. They work with you every step of the way with your loans and your accounts I highly recommend This credit union”
“I love the people who work at this branch. Always, Always, helpful and cheerful. Gavin is great, and Tina, and Tina Marie. They help to figure it out. And I appreciate them Give them all raises!”
“This is the bank I've been using for both personal and business purposes for the past 7 years. They are awesome. I deal with Debbie often, and she is efficient, friendly, and fast. Really happy with the service I've received there. Angie from the business loan is excellent as well. She helped me get a loan and is very knowledgeable. Thank you, appreciate you!”
“David Bucholtz at the 427 West Front Street Branch was just able to pull a rabbit out of the hat for me. What a great job, my problem was solved. Really glad someone took the time to help me out. Big thanks to David!”
“Huntington Bank has always provided a great service. But a special thank you to the Traverse City 14th St. Branch. A very competent and professional young lady, by the name of Chantelle helped me through a probate situation, and I could not be more thankful. Huntington Bank is more than just a place to park your money they really do care!”
9AM - 5:30PM
3323 W South Airport Rd, Traverse City
Banks
“Devon took care of me today. I needed so many services (at least 4) and she handled all of them in less than 10 minutes - maybe less than five!! She is a star in my eyes!!”
“My wife and I had nothing but excellent experiences with honor bank. Today we went in to close our account because we're leaving the area, and our experience only confirmed their excellent customer service. Even when we were closing our account we were treated very nicely and professionally. Kent even offered our daughter a sucker.”
“Keri has been my advisor for nearly twenty years. Her guidance has helped me resolve student and consumer debt, establish college savings for my children, and develop and follow a plan for retirement savings. I trust and highly recommend her and her team.”
9AM - 5PM
3797 Veterans Dr, Traverse City
Banks
“My wife and I recently dealt with ETCFCU for the very first time, we got a loan for a vehicle. We had the honor of being cared for by Richard. Not only does he have a sweet British accent, but was such a delight to deal with. I am only giving four stars as I'm a firm believer of always having a bit of room to grow and improve even in the smallest of ways, but over all our experience was top notch 👌. Thank you Richard and to all the friendly staff for your time and attention. God Bless you all!!!”
“The employees are very helpful, but the hours of the bank on the parkway really lack. They’re not open at all on weekends and close at 4:30 during the week. That does not give a lot of people time to get there before they close, including me.”
“It's a rare thing to discover a bank that genuinely cares about the people it serves and Nicolet National Bank is that kind of bank. They have always shown me kindness, respect, and a friendly smile. I can't recommend them enough for ALL of you banking needs.”
“I’ve been cashing my paychecks here for a couple of years because my employer uses them for their banking. They always greet me with a smile & are always very helpful. About a month ago I decided to open a checking account with them and so far 100% satisfied. Bravo!”
9AM - 5PM
2425 Holiday Hills Road, Traverse City
Banks
“Top notch bank! Philip Moore AND Shana Kidd worked with me over 3 1/2 hours to assist me with bank fraud from another bank. I can't say enough good about them for reducing related stress. The fraud is still active. Everyone should lock their Transunion, Equifax and Experian credit agencies!!!”
“I have come in for help many times but today I had to write a review about it. I had to call the fraud department as someone was paying their credit card bills on my account but they couldn’t do anything so I came in person, Ashley was so kind and helpful and she handled the situation so well. I was so stressed out but she solved everything very well!”
“I had diligent, concise, kind and professional fun service from Nick here in chums corner! Every single evening worker was very kind and welcoming when I stopped in to deposit my Landlord’s rent money”
“I just opened a personal checking account with this bank on a Saturday, no less. Yes, not just the drive-thru, but the lobby was open on a Saturday. I was waited on by the nicest young man (Kyle) who helped me get it all set up, and before I left, presented me with a workable debit card. I think PNC is going to be my new favorite bank.”
“I went in today to take care of some account information for my mother's account, had some issues with suspicious fraud withdrawal. The young man that was our teller did a wonderful job helping set up the account also taking care fraudulent items! He was very patient and extremely helpful with online phone setup as well! Great job and thank you for the great service!”
“This parking lot is a great alternative parking solution for holiday events (like cherry festival) and days like Sunday. There’s no tow enforcement signage and if you’re a bank customer… the sign states u can park there (no mention of business hours only) if you’re not, you’re still good! I went as far as to park under the covered teller area during July 4th (when I returned there were other vehicles in teller lanes too!) Be mindful of business hours! ?????”
9AM - 5PM
3535 W South Airport Rd, Traverse City
Banks
“Wow! Cannot say enough about this bank and the outstanding customer service they provide. Jeff Davis helped us with a very difficult Identity theft issue, insured our funds were safe, helped us transfer all auto payments and just went over and above to ensure that we were okay. He then followed up the next week to make sure everything was fine. 5/3 is an outstanding organization. They have great products, easy to use online banking and bill pay, but beyond that, they really provide excellence in customer service. Highly recommend.”
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“Jeff Harrand and the Team at the Traverse City Team One branch are wonderful to work with. Their professionalism and ability to listen is so refreshing. Superstars right here in our hometown !”