Thirlby Automotive is a well-established auto parts store located in northern Michigan, known for its extensive inventory and excellent customer service. With a fleet of delivery trucks serving eleven locations, the store ensures that the parts customers need are readily available. The associates, many with over twenty years of experience, are praised for their knowledge and helpfulness. Customers report positive experiences, such as quick diagnostics and solutions for car issues, with one associate going above and beyond to help a traveler fix a breakdown on a Sunday. Another customer highlighted the resourcefulness of an employee who assisted with an RV mirror, demonstrating the staff's commitment to getting customers back on the road swiftly. Thirlby Automotive is recognized for its fair pricing, offering everything from essential auto parts to tools and paint. Customers appreciate the friendly atmosphere, noting that kindness is reciprocated by the staff. With over fifty years of service in the community, Thirlby Automotive continues to be a trusted choice for auto parts and support in the region.
Friendly and helpful. First place I check for my car stuff
July 2023
Nate was awesome! Stayed a little after close to finish mixing paint for my fishing boat. Perfect match!
July 2023
Our car broke down while traveling on a Sunday, and luckily we made it here where one associate helped immediately diagnose the problem several others couldn't figure out. He then called his friend, a mechanic to come and replace the part for us. I'm so glad we came to this Thirlby. Thank you!
