Verizon, the leading mobile and internet provider, offers a convenient shopping experience at their Traverse City store. Customers can visit the store to explore the latest mobile devices, 5G home internet, and business solutions, or schedule an in-store appointment online. For added convenience, online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in select areas. The Verizon team has consistently provided excellent customer service, as evidenced by multiple positive reviews. Customers have praised the diligence, patience, and hard work of associates like Robert, Anthony, Ethan, and Stephen, who have gone above and beyond to resolve issues and ensure a smooth shopping experience. The store manager has also been commended for their friendly and helpful approach when assisting with exchanges and upgrades. Overall, Verizon's Traverse City location offers a comprehensive range of products and services, complemented by a dedicated team committed to providing exceptional customer care. Whether visiting in-person or ordering online, customers can expect a seamless and satisfactory experience at Verizon.
Easy to work with and friendly. They need more options for phones and cases.
August 2026
Came in to replace my iPhone. Becca helped me and was fabulous. This is my second interaction with the store and team and both times they were awesome. Would go back there in a heartbeat.
August 2026
Xander is fantastic – extremely knowledgeable, helpful, and friendly. Couldn’t ask for a better experience. Thank you, Verizon!
