Verizon, the leading mobile and internet provider, offers a convenient shopping experience at their Traverse City store. Customers can visit the store to explore the latest mobile devices, 5G home internet, and business solutions, or schedule an in-store appointment online. For added convenience, online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in select areas. The Verizon team has consistently provided excellent customer service, as evidenced by multiple positive reviews. Customers have praised the diligence, patience, and hard work of associates like Robert, Anthony, Ethan, and Stephen, who have gone above and beyond to resolve issues and ensure a smooth shopping experience. The store manager has also been commended for their friendly and helpful approach when assisting with exchanges and upgrades. Overall, Verizon's Traverse City location offers a comprehensive range of products and services, complemented by a dedicated team committed to providing exceptional customer care. Whether visiting in-person or ordering online, customers can expect a seamless and satisfactory experience at Verizon.
My new Google Pixel 10 had a speaker defect. Tommy Jones helped me navigate everything needed to replace it. Any problems that came up he addressed and resolved.
March 2026
Andre Bushell helped my fiance get her phone activated he was very professional very nice to talk to. Very knowledgeable and overall great experience thank you!!!!
August 2025
Lauren and Loren were extremely helpful, kind, explanatory, and efficient. Absolutely fantastic service! The process was incredibly seamless and efficient from start to finish.
