AT&T Store in Troy offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. The store provides flexible wireless data plans, including prepaid options with no annual contract and no credit check. Customers can enjoy nationwide AT&T 5G service with unlimited data plans at no extra cost. Staff members like Shamely, Grant, Brendan, and Brad K are highly praised for their helpfulness, knowledge, and patience. They assist with complicated device transfers, billing issues, and device replacements, making the experience smooth and easy. Many customers appreciated the in-store service, especially when switching from other providers like Verizon, which resulted in significant savings. While the in-store team receives high praise, some note that customer service calls may have inconsistent responses. Overall, AT&T in Troy is known for friendly, knowledgeable staff and good service, making it a recommended choice for wireless needs.
Im so happy we stopped into this ATT location. Daesean took care of several issues we’ve had with our account. He really knows the plans/phones and he was able to explain things to me which I really appreciated. 10/10 recommend
August 2026
Staff is awesome. Very clean store. Highly recommend 👌
July 2026
Daesean was extremely helpful explaining the plan options with me. He talked me through how the new plans changed from the plan I currently have and how a change may impact me now and if I were to upgrade any phones. He was very professional and knowledgeable and answered all my questions.
