Crate & Barrel in Novi, MI, offers a delightful shopping experience with a focus on modern home furnishings and decor. The store features a curated collection that includes furniture, housewares, cooking utensils, and unique home decor items. Customers appreciate the friendly and knowledgeable staff who provide excellent customer service, ensuring that shoppers feel welcomed and supported, whether they are browsing or making a purchase. The store also offers free interior design services, curbside pickup, and home delivery for added convenience. Although some reviews mention higher pricing and delivery fees compared to competitors, many customers find the quality and selection—especially of kitchenware and modern lighting—worth the investment. Located inside the 12 Oaks Mall, Crate & Barrel is easily accessible and provides a pleasant atmosphere for shopping. Overall, it is a favorite destination for those seeking stylish and functional home products.
We had a rather complicated return and a purchase to make, and Molly was incredibly helpful throughout the process. She was so friendly, patient, and knowledgeable, making the entire experience easy and seamless. Thank you so much, Molly!
May 2026
Lots of fiiiiine products here, just bring your checkbook cuz they ain't given any of it away. Pricey is one word for it. Glamorous is another.
May 2026
Bought a couch from Intuiton Decor and had the best experience. It was super easy to work with the staff, great selection in the store, and they even delivered :)
