LOFT is known for its friendly and helpful staff who go above and beyond to assist customers. Many reviews highlight the warm-hearted nature of the employees, making shopping a pleasant experience. Customers have received encouragement and confidence from the staff while finding the perfect outfits. The store is praised for its selection, including extended sizes like XXL and tall. Even during challenging times, such as the pandemic, the staff has remained attentive and sincere, ensuring that customers feel valued. Overall, LOFT provides a welcoming environment with great customer service and a variety of stylish clothing options.
I came in looking for an outfit for an interview. I ran into Erica who stopped at no end to help me find something. Aside from the clothes, I left with encouraging words and confidence from Erica and the staff. Don't know what more to say other than thank you!
March 2024
Very helpful and kind staff at this location. Genuinely nice people work here and provide great customer service.
August 2023
Really easy return transaction. Offered to find item in a different size.
