821 East Big Beaver Road, Troy MI 48083
“I came in here to find the perfect size, but man what an experience!!! They have a scanner to create a 3D scan of my feet. Kyle helped me walk through different pairs and help me choose what fit my feet the best. Love it and would recommend buying from here than other 3rd party stores.”
2028 West Big Beaver Road, Troy MI 48084
“The team there are always very helpful without being pushy. If they don't have my size in the store, they will order it and have it shipped to my home within days.”
2800 West Big Beaver Road Ste suite s-214, Troy MI 48084
“Ordered a Bible and there was none in stock. Contacted Hope V from customer services and she went out of her way to search their other inventory and managed to source it for me, and also to ship it to Canada = Satisfied customer!”
Mall, 412 W 14 Mile Rd, Troy MI 48083
“We had an absolutely great experience at Suitsupply, and it is 100% thanks to Jedd! From the moment we walked in to select and purchase a custom wedding suit, it was clear that Jedd is a true expert in his craft. He offered incredibly helpful recommendations, shared a ton of knowledge, and took his time throughout the entire process. We never felt rushed and he made sure we felt completely confident in every single decision. Honestly, we can't get over how much better this was compared to the rushed, impersonal vibe at a competitor like *In-no-cheeno*. If you want a seamless experience and a perfect suit, go see Jedd!”
2800 W Big Beaver Rd, Troy MI 48084
“Do not pass up this store when looking for bridal gowns! Although I didn’t end up getting my dress here, I had the BEST experience and would recommend this store to any bride to be. Make sure you ask for Kathy. She was insanely helpful, fun and made my experience very comfortable. More dresses than I was expecting and lots of unique styles for reasonable prices.”
2800 West Big Beaver Road Ste T-249, Troy MI 48084
“Had a phenomenal experience earlier this week with the assistant manager Emily at the Somerset Madewell location. Emily was friendly, professional, courteous, and went above and beyond while processing my return. She even checked inventory on a hard to get item (the Sophie top) that I was looking for and called multiple stores in order to secure the size and color for me. Emily updated the database to the other store could process my charge send easily and made the entire process utterly seamless. I’ll be honest, I usually shop online, but I can tell you that without question, I will be returning to shop with Emily. Seeing how awesome she was when handling a return, I just know I’ll have a blast shopping at this location. One more thing - I called the store to thank Emily for her outstanding service shortly after I left. Her response “well working for a company that encourages and empowers us to do what’s right…” - excuse me?! Give this girl a promotion! She is such an outstanding ambassador for your brand!”
2800 West Big Beaver Road Spc R-250, Troy MI 48084
“Above & Beyond Aria & Alan are phenomenal! :-) I called them & they helped with me with questions on sizing due to me not being able to reach their customer service & confused on one of their sizing charts! Thank you for making my experience great & reassuring me. Keep up the awesome customer service! I will definitely drive further to your store(Somerset Location) rather than the Novi location due to much better customer service! Mike at Novi location was so rude to me when I called. Management needs to know that! Unbelievable!”
2800 W Big Beaver Rd, Troy MI 48084
“I came in looking for an outfit for an interview. I ran into Erica who stopped at no end to help me find something. Aside from the clothes, I left with encouraging words and confidence from Erica and the staff. Don't know what more to say other than thank you!”
2800 West Big Beaver Road Ste U - 227, Troy MI 48084
“I just had the best experience at the store! Jenny was so helpful and came up with great styles and was very patient with me and my daughter. She told me so many different items to choose from and made me feel very special. I will definitely be back and if you’re looking for a new makeover, ask for Jenny.”
360 John R Road, Troy MI 48083
“Bought a pair of TOMS from this location a few months ago. Returned today to exchange them (the sole came unglued!) and the staff was very accommodating. They didn’t have my size in stock so they had a pair shipped to my place, free of charge. Very pleased with my experience.”
2801 West Big Beaver Road Space E-140, Troy MI 48084
“This store is run by an all-star. Stacey is one of the most personable and inviting store managers I’ve encountered. The store is immaculate and well stocked with great inventory. Another person I would like to highlight is Jalen. He’s a fantastic salesman. I traveled to this store when I was on a business trip. I have since ordered multiple items over the phone to be shipped to me in Florida. There are stores in Florida but that’s how good Jalen and Stacey are. I want their store’s revenue to see the benefits from me as a customer.”
822 East Big Beaver Road, Troy MI 48083
“I love this Nordstrom rack. They have a ton of selection. All sizes and I’m a bigger guy so it’s nice that they have a lot of size 13 shoes. We came here yesterday after I got off work and I tried on a bunch of stuff some fit some didn’t but they have a really nice fitting room and at the end of the hallway of their fitting room they have a surround mirror, which is very nice. I appreciate the staff working there. They were very helpful.”
2800 W Big Beaver Rd, Troy MI 48084
“I love Rain!! (or Reign). Very kind girl, helpful, authentic and easy to get ahold of. I am always in and out, but today I felt weird vibes from two employees that were wearing tiny athletic shorts and jackets. Noticed them mostly talking to the male customers, flirting and all and making no sales.. They were standing around and talking about women in the store. One was petite and wore glasses, and the other tall with her hair pulled back messily. They have no place in a store/business that thrives on customer service like this.”
Oakland Mall, 452 West 14 Mile Road, Troy MI 48083
“I like it here! They have a lay-a-way! It’s all year round! With just 20% down you can put in at least 2 pairs of Nike’s! They are very helpful but could really use some extra help, but for the most part it’s really nice to shop here!”
MIDTOWN SQUARE, 1213 Coolidge Hwy, Troy MI 48084
“Minika was an incredible help tonight. She spent so much time working with me to find the perfect pair of shoes, and it truly meant a lot. Her patience, kindness, and dedication stood out she made sure everything matched my outfit just right without ever rushing the process. She was warm, smiling, and genuinely enthusiastic about helping me choose the perfect color. Both she and the gentleman working with her were so kind and welcoming. It’s people like them who make the experience special and are the reason I’ll definitely be returning to this location.”
2801 West Big Beaver Road Spc C151, Troy MI 48084
“I had the absolute best experience at Jimmy Choo! Sarah was incredible from start to finish, she went above and beyond to help me find my wedding shoes and even made it possible for my mom to share in the bridal shopping experience. Her kindness, attention to detail, and genuine excitement made the whole experience unforgettable. I couldn’t recommend her more!”
470 W 14 Mile Rd, Troy MI 48083
“I shop at Finish Line in Southland Mall. Brian (store manager) is always courteous and helpful. His smile and eager to help and correct any issues is great customer service. Andrew assisted me today with my coupons that I had a problem pulling up. Andrew and Brian were great at making sure it was a smooth transaction. I look forward to going back for more sneakers. The customer Service of the employees at Finish Line is a great shopping experience.”
2800 West Big Beaver Road, Troy MI 48084
“The staff was VERY helpful in acquiring what I was looking for; they also made good suggestions. They weren't just trying to sell me anything but finding what I was looking for.”
819 E Big Beaver Rd, Troy MI 48083
“Wanted to give a shout out to Sue who helped my daughter and I recently. She was so kind and helped us find exactly what we needed for our new grandson. Her patience and kindness made our shopping here a great experience. The store was also clean and lots of availability.”
358 W 14 Mile Rd, Troy MI 48083
“The store manager Ashley customer service was awesome today. I went in to get boots for my daughter. She shared knowledge about choosing the right size and how to care for the shoe. She was very friendly and professional.”
460 West 14 Mile Road, Troy MI 48083
“I just recently visited this place a week ago and never had the desire to share a post. Jamilai E was very good, professional and knowledgeable. She got my kids together and they really liked her and she really made the experience worth while. The experience didn't make me seem like I was wasting money, I actually gained an experience”
460 West 14 Mile Road, Troy MI 48083
“Manager, I think Ray is super friendly. Also she has amazing staff working with her… Love the store Always get my shoes from them… Best foot locker I have been to… Great customer service Great prices !!!!”
2800 West Big Beaver Road, Troy MI 48084
“Great experience from staff here! Treyvon and Rio were extremely attentive, kind and helpful. Anything I needed they did not hesitate to help out. Very stand up people! Good shoe selection in a good location as well”
2705 W Big Beaver Rd, Troy MI 48084
“Nagham and Mirna helped me find the perfect cologne. They went above and beyond showing me samples of all the options and helped me pick the right one. For any fragrances please make sure to see them!”
2901 W Big Beaver Rd, Troy MI 48084
“I came to Saks fifth looking for a purse and a pair of sunglasses, Nawal Helped me find everything I needed the exact price I wanted and style. She was very very kind and helpful. The kind of sales associate I am definitely going to look for the next time I return to this store, which I am looking forward too!!”
2800 West Big Beaver Road, Troy MI 48084
“Excellent costumer service! All the staff member being very helpful and friendly! Love all the styles they have. It is so trendy and stylish.They fit perfectly.”
2750 W Big Beaver Rd, Troy MI 48084
“I made a quick dash to the INC department at Macy's Somerset. I quickly found the items I wanted, but the tags were missing. I asked Elsa, the cashier, for assistance. She went above and beyond to help. Her friendly demeanor made my moment of frustration dissipate in an instant. Most of all, she was happy to help. It doesn't get any better than that!!!”
478 W 14 Mile Rd, Troy MI 48083
“Olyana is very smart and very helpful, helped me choose shoes for my fiancé, and what's better is buy one and get one free. Would recommend that business and make sure you ask for olyana she is very helpful and went out of her way to help me find the right shoes! 5 star!!”
2901 W Big Beaver Rd, Troy MI 48084
Somerset Collection Somerset Collection, 2801 West Big Beaver Road, Troy MI 48084
“I had a great experience at this boutique. The day I came it was a pretty busy Saturday afternoon. Thank you Elaina for taking time to show me the neverfull that I ended up getting. I can’t wait to use it!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
Read the post
