Swarovski at The Somerset Collection
Jewelry Stores,
WatchesHours:
2800 W Big Beaver Rd, Troy MI 48084 Hours
About Swarovski at The Somerset Collection
Swarovski at The Somerset Collection offers an exceptional shopping experience, highlighted by outstanding customer service from its staff. Reviews praise the team for being welcoming, friendly, and attentive, ensuring that customers feel comfortable and satisfied. One customer noted a sales associate who adjusted the price after a recent purchase, demonstrating a commitment to customer satisfaction. Another reviewer highlighted a staff member's ability to engage in meaningful conversation while addressing all questions. The service is consistently described as 5-star, with representatives going above and beyond to assist shoppers. Even in instances of mistakes with orders, staff members handle situations with professionalism and empathy, offering solutions and ensuring customers leave happy. Swarovski at The Somerset Collection is highly recommended for anyone looking for beautiful jewelry and a pleasant shopping experience.
Most Recent Reviews
November 2025
Jill was so amazing! There was awake going on and she adjusted the price for me since I bought it a week before the sale! She made my experience so amazing and I will definitely be back
February 2025
I had an amazing experience shopping here. I felt so welcomed and comfortable. Alicia is a great person and amazing with customer service. She made sure everything was done to perfection and answered all my questions while keeping an engaging conversation! 10/10 wonderful overall!!
June 2024
Those 5 stars are for Alisha!
Simply amazing ,
More Comments(45)
Other Information
Parking: Garage, Lot, Free
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