The UPS Store #3405 in Troy is a friendly, helpful, and professional local business that offers a variety of services. Customers can get expert packing and shipping, including Amazon returns and complex real estate paperwork. The store also provides printing, document finishing, notary services, shredding, faxing, and mailbox rentals. The staff, including manager Toni and team member Shahel, are consistently kind, patient, and willing to go out of their way to assist customers, even those with mobility issues. Despite being busy at times, the employees remain calm and professional, providing excellent service. Customers appreciate the helpfulness and reliability of the staff, especially for notarizing documents and handling complicated shipments. Overall, the store is a trusted place for shipping, printing, and document needs, with staff dedicated to making each visit smooth and successful.
I've been a customer for 25 years. The level of service and the friendly staff has been a constant all of these years.
August 2025
Ease of shipping, convenient location, and helpful & knowledgeable staff.
July 2025
Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.
