Mailbox Centers in Troy, MI

“Using Intelligent Office to send out and receive client mailings. A very professional service, with friendly and helpful staff. Martina and Reagan are a joy to work with. Email requests for mailings are responded and handled rapidly. Very happy with IO and are looking to expand our services with them.”

“Always a fantastic experience at The AmeriCenter building in Troy thanks to Suzanne and Ashley! They are incredibly professional, friendly, and efficient. From the moment I walk in, they greet me warmly and ensure everything runs smoothly during my visit. I highly recommend their services and am grateful for their excellent customer care!”

“Beshar was completely helpful with several tasks we needed assistance. He was very patient and offered valuable suggestions for our several transactions. This store has been our go to for many years.”

“I really love the young folks who work here. I’m very impressed.

I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated.

I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that!

The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible.

Very poised and sophisticated workers in this store.

I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind.

AMAZON RETURN NOTE:
I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama.

I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.”

“I didn’t know that Sat closing time is at 5:30. I showed up at 5:32, noticing the door was closed. Thank you Anton for letting me in and scanned the item for me. Otherwise, I would have to make another trip. Thank you Anton for your wonderful accommodation, you brought me such convenience. I really appreciate your kindness. Plus, you are always so pleasant and nice everytime I walk in.”