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6AM - 8PM
45301 Northpointe Blvd, Utica
Appliances
“Great customer service! Especially the returns department. They are very fair and quick and always have a smile on their faces. In every department I am immediately greeted with "can I help you find something?". They always are in stock.”
“Took my machine in to have it looked at, and it was a simple fix. Thank you Patti for being such a kind person to explain everything. Definitely recommend her to repair your machine. It was a positive meeting and will take my machine there again if needed.”
10AM - 8PM
32880 Dequindre Rd, Warren
Appliances
“When you want In ask for Iva!!!! It was a pleasure to do business with her, she’s very helpful as well as informative. I for sure won’t be buying furniture from anywhere else!!!!”
“Scotty at the Troy location is a pure gem! His singular focus is customer service, something that is sorely lacking in today’s world of big box and online retailers. My 12 year old Miele S6270 finally needed some service, and he personally performed the work in less than a day! Wow! He’s a keeper, if you want 1st class service go see Scotty at the Troy location!”
“Today I visited the Dyson Service Center in Troy with my hair dryer and curler .The staff who worked with me was Taylor. hE was incredibly helpful, to understand the problem and fixed it with in 15minutes. He also ran a health check to make sure all parts were working after fix.
he explained to me how to maintain it at home so problem does not repeat.
the team truly cares about customer experience rather than just making a sale. They made the process quick and stress-free, and I left feeling confident about my next purchase. Highly recommend this location for anyone needing help”
“These guys are great. Sam help my friends get an excellent deal on some appliances. I would recommend anyone who is look for a fair price to give these guys a try.”
“Great place. People inside are helpful and gets you into the right piece of equipment for the job you are doing. Yard people are very helpful with hook up and drop off. Prices are decent”
10AM - 7PM
637 John R Rd, Troy
Appliances
“We have shopped at this location many times and Robert was incredibly knowledgeable, helpful, and kind. From purchasing to delivery, and arranging for installation to notch!!! The installers (Andy, Andrew, and the other gentleman, they were equally knowledgeable, professional, efficient and kind!! I highly recommend this ABC Wearhouse! They get it right every time!!! Thank you!!!”
“These guys are the greatest. In and out in 10 minutes getting a propane tank refilled. Great customer service and excellent attitude. Will be back again for certain.”
“Our go to place for parts and service. Helped me out of many a jam including an oven delivery and install two days before Xmas and free parts for an out of warranty microwave.”
“Home Depot has some of the best customer service and the ability for employees to purchase stock and their employees seem to have a very high morale… the same with Lowe’s their company template or company strategy in relationship to customers and employees is definitely an industry standard”
“I’m glad I visited this store. I bought a cooker and a washing machine from them, and the prices are very reasonable, including delivery, compared to buying new ones. I saved a lot of money. Thank you, and I highly recommend it.”
10AM - 7PM
15477 Hall Rd, Macomb
Appliances
“Thank you Mark for helping my husband and I today! With everything that we are going through from a house fire, you understood what we needed. You guided us without being pushy or overbearing. You took the time to listen to what we wanted.”
“Made a last min run to this Roseville location, was looking for a product that I've been looking for 2 hours for at different stores. An older gentleman and cashier Alyssa was so helpful & kind to help me locate the product! BEST CUSTOMER SERVICE EVERRRR I DEFINITELY WILL BE COMING BACK. THANK YOUUU :)))))”
“I can not say enough about my experience with Tommy, the store manager at the Roseville location. Tommy went above and beyond to find the recliner that I had been trying to secure. After it not being in stock at the first store I went to I decided to call another store. He also said it was it was not in stock. I asked if I was waiting for something that was discontinued. He said a a a yeah it’s discontinued. Not feeling that I was getting the correct info I called the Manufacturer. I was told that it was not discontinued and they were in stock. That’s when I called Roseville. Luckily Tommy answered. He said it was showing they had one which meant it was on the floor. He knew it wasn’t on the floor and asked if he could call me back. In no time he called back and said he had one in the box. What followed were calls to me with confirmation about delivery and he wasn’t satisfied with the delivery date and managed to move it up a day. Over the course of 55 years I have bought numerous appliances, mattresses and furniture from many stores. Never did I receive such fantastic customer service. I highly recommend Tommy and the Roseville store. (Delivery men Chris and partner were great too!) Thank you Tommy! You are the best!”
“I was in a few months back to get fixtures for a bath remodel, which I needed sooner than I realized for our contractor to finish our job. An associate (I believe her name was Paula) was kind enough to sit down with me and go over what type of faucets, valves, and shower heads I would need. She helped me order the right ones that also matched the style of the bathroom. Such great customer service and we are super pleased with the choices she helped us pick out!”
10AM - 7PM
1062 S Rochester Rd Suite B, Rochester
Appliances
“We purchased a complete appliance group for our kitchen remodel from Hawthorn in Rochester Hills. We had Barry Thompson help us out through the process. Barry and his team were great. We got a great price and they were super flexible with delivery, installation, and support.We had a problem with the new GE Cafe Range and Barry made it right immediately. Delivered a brand new range.Will be a loyal customer to Hawthorn moving forward.”
“Clean, well-stocked, and I found what I needed fast without getting lost too bad. They even have a bathroom (albeit inconspicuous). The only thing missing is a hotdog vendor out front. Then it’d be perfect. ??”
“I like the store it's got so many different product whatever you need for your house is available at home Depot The only things that location don't have to ask a question to the employee to let us know where the product is”
“This place is an under appreciated gem! I’ve been here twice now. While on first glance it seems a bit cluttered and musty, I learned that just means they know exactly what, where, and how many of any appliance parts or tools they have available. Plus the wealth of knowledge and experience of repairing, which they’ve been wonderfully helpful for DIY!The first time I came here was for a gas oven igniter, I came with the part no. and model of my stove. The older man on a stool (never caught his name, sorry!) knew exactly which part I needed when I said the part number. He still double checked it with the oven’s model for me and gave me a few pointers on dismantling and reassembly I wouldn’t have known otherwise. The part was slightly more expensive than online (nooo, really??? things are cheap online??? Lol.) Truly the service and information was more than worth waiting days for a lower quality part and garbage foreign customer service if I had any issues to save a few bucks. Second time I stopped in to see if they had an electric dryer lint filter, which sadly they didn’t have in stock. However, the same gentleman who helped me before checked one of their local warehouse distributor’s stock for me before sending me over- where I got the OEM part at half the price of online!! Both my stove and dryer have worked beautifully since for only 60$.I highly recommend them if you’re a hands on repair person, this is the place to go for appliance parts. I’ve not yet had anything delivered personally, however seeing his son Billy remove a washing machine from a truck bed like it weighed absolutely nothing and with the utmost care spoke about his capability if/when I do!”
“Got a great help with a good smile at garden exit. He even offered to help lift those 40lbs top soil into my car which I declined, he offered to return the special cart which I'm grateful.”
“This place always has the best prices and tons of yellow tag items.
There items are always the best of quality and they have great people to help load.
They do not bombard you when you walk in like others.”
“I purchased the new combo laundry washer/dryer in September. The previous owners washer quit on me.My family has been in Rochester a very long time & my late father always said to call Sergeants when I needed an appliance. I remembered that & I'm so glad I called them first.ABC warehouse wanted to charge me $600 more for the identical machine! Sargeants not only had a better price, they delivered it the next day! This single Mom highly recommends sargeants.”
“I drive right by the ghetto Harper Woods location to get to this one. Friendly and helpful staff and they always have what I need. The appliance guy spent easily over 20 minutes with my wife and I picking out a perfect dishwasher. Don't find that kind of service much anymore.”
6AM - 10PM
32501 Van Dyke Ave, Warren
Appliances
“Chris in the seasonal department was extremely kind, patient and professional. He helped us pick a sturdy outside storage container and was extremely knowledgeable in explaining all the different terrace gazebo options. We will be back to this location because of Chris!!”
“I ordered a leaf blower online and received it the same day, unfortunately the battery was missing, I called customer service and they referred me to the store manager and this guy. He was very nice. He asked me to send some pictures and less than an hour later I had a new box delivered to my house and they took the old blower back to the store.
Thank you so much Mike Kerzinski
Assistant Store Manager in Marketing
Rochester Hills Home Depot, HD2727”
7:30AM - 4:30PM
28141 Groesbeck Hwy, Roseville
Appliances
“I've dealt with just about every supply house in tri County area and these guys are the least likely to mess up and have the best service. Cant keep me away.”
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“Amy from customer service saved the day. Their delivery drop the ball. I live in a condo complex. The driver dropped my purchase at a whole different part of my neighborhood. He took a picture of a tree. Not an address not a condo. But a tree. Anyway, Amy saved the day and made it right. I usually use the Macomb Twp HD. Utica is just as close. I will use that store now”