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8AM - 8PM
45301 Northpointe Blvd, Utica
Appliances
“Great customer service! Especially the returns department. They are very fair and quick and always have a smile on their faces. In every department I am immediately greeted with "can I help you find something?". They always are in stock.”
“David was awesome. Very knowledgeable, to the point, knew exactly what to recommend based on our needs and got us a great unit. This is the best place to go for your vac needs. Highly recommend!”
“I brought in my quilt top for quilting. The quilter was given free reign for my theme. She went out of her way to find a PERFECT pattern that hadn't even been used before! This is a person of creativity and integrity... it gives insight as to the store itself.”
“This place was very convenient, especially Having Jake As someone that was very polite and very Helpful So I would recommend anyone coming out here for better deals And especially that location!!”
“Just made my second purchase there. Last year I got a microwave oven and a large TV and stand via my salesperson Abu. This year I got a reclining sofa through Mr G. They both gave me great service, and the delivery and setup was awesome in both cases.”
“Today I visited the Dyson Service Center in Troy with my hair dryer and curler .The staff who worked with me was Taylor. hE was incredibly helpful, to understand the problem and fixed it with in 15minutes. He also ran a health check to make sure all parts were working after fix.
he explained to me how to maintain it at home so problem does not repeat.
the team truly cares about customer experience rather than just making a sale. They made the process quick and stress-free, and I left feeling confident about my next purchase. Highly recommend this location for anyone needing help”
“Great place. People inside are helpful and gets you into the right piece of equipment for the job you are doing. Yard people are very helpful with hook up and drop off. Prices are decent”
“These guys are great. Sam help my friends get an excellent deal on some appliances. I would recommend anyone who is look for a fair price to give these guys a try.”
“These guys are the greatest. In and out in 10 minutes getting a propane tank refilled. Great customer service and excellent attitude. Will be back again for certain.”
“Our go to place for parts and service. Helped me out of many a jam including an oven delivery and install two days before Xmas and free parts for an out of warranty microwave.”
“I’m glad I visited this store. I bought a cooker and a washing machine from them, and the prices are very reasonable, including delivery, compared to buying new ones. I saved a lot of money. Thank you, and I highly recommend it.”
“Home Depot has some of the best customer service and the ability for employees to purchase stock and their employees seem to have a very high morale… the same with Lowe’s their company template or company strategy in relationship to customers and employees is definitely an industry standard”
“I was in a few months back to get fixtures for a bath remodel, which I needed sooner than I realized for our contractor to finish our job. An associate (I believe her name was Paula) was kind enough to sit down with me and go over what type of faucets, valves, and shower heads I would need. She helped me order the right ones that also matched the style of the bathroom. Such great customer service and we are super pleased with the choices she helped us pick out!”
“I wish I could give them 10 stars! This is a wonderful family-owned business, and some of the nicest people I’ve ever met. I called ahead, and they immediately let me know they had a solution. I brought my blower in and was in and out in no time. Great people, great service, and great work all around!”
“We purchased a complete appliance group for our kitchen remodel from Hawthorn in Rochester Hills. We had Barry Thompson help us out through the process. Barry and his team were great. We got a great price and they were super flexible with delivery, installation, and support.We had a problem with the new GE Cafe Range and Barry made it right immediately. Delivered a brand new range.Will be a loyal customer to Hawthorn moving forward.”
“Got a great help with a good smile at garden exit. He even offered to help lift those 40lbs top soil into my car which I declined, he offered to return the special cart which I'm grateful.”
“Made a last min run to this Roseville location, was looking for a product that I've been looking for 2 hours for at different stores. An older gentleman and cashier Alyssa was so helpful & kind to help me locate the product! BEST CUSTOMER SERVICE EVERRRR I DEFINITELY WILL BE COMING BACK. THANK YOUUU :)))))”
“Clean, well-stocked, and I found what I needed fast without getting lost too bad. They even have a bathroom (albeit inconspicuous). The only thing missing is a hotdog vendor out front. Then it’d be perfect. ??”
“I like the store it's got so many different product whatever you need for your house is available at home Depot The only things that location don't have to ask a question to the employee to let us know where the product is”
“Working with Mark N. was a fantastic experience and he came highly recommended for good reason. Customer Service was great. Someone to greet me at the door. Comparable pricing to box box stores, but an actual family experience and attentive.
The delivery guys were quick, no bumps or damage to my home, spoke clearly, dressed professionally, and called well before to let us know on arrival. All around great experience, and I will be back for all major purchases again in the future.”
“Malik and the store manager were both extremely helpful in working with us to find our new washer and dryer. They were kind and greeted us at the door, we were in and out within 30 minutes!”
“This place always has the best prices and tons of yellow tag items.
There items are always the best of quality and they have great people to help load.
They do not bombard you when you walk in like others.”
“I drive right by the ghetto Harper Woods location to get to this one. Friendly and helpful staff and they always have what I need. The appliance guy spent easily over 20 minutes with my wife and I picking out a perfect dishwasher. Don't find that kind of service much anymore.”
“I purchased the new combo laundry washer/dryer in September. The previous owners washer quit on me.My family has been in Rochester a very long time & my late father always said to call Sergeants when I needed an appliance. I remembered that & I'm so glad I called them first.ABC warehouse wanted to charge me $600 more for the identical machine! Sargeants not only had a better price, they delivered it the next day! This single Mom highly recommends sargeants.”
“I've dealt with just about every supply house in tri County area and these guys are the least likely to mess up and have the best service. Cant keep me away.”
“Chris in the seasonal department was extremely kind, patient and professional. He helped us pick a sturdy outside storage container and was extremely knowledgeable in explaining all the different terrace gazebo options. We will be back to this location because of Chris!!”
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“Amy from customer service saved the day. Their delivery drop the ball. I live in a condo complex. The driver dropped my purchase at a whole different part of my neighborhood. He took a picture of a tree. Not an address not a condo. But a tree. Anyway, Amy saved the day and made it right. I usually use the Macomb Twp HD. Utica is just as close. I will use that store now”