“The five stars are for JULIA...not so sure what I would give the other 5 associates I encountered today. Went into the store with an old ipod touch filled with music that i've been unable to get to work in my new car due to difference in bluetooth capabilities. The initial people I talked to really pretty much laughed at me (especially one guy who literally laughed at me because of the age of the item, and one girl who dismissed me as it couldn't be done and I hope both of them read this review) but I was determined to get it to work since I didn't want to download all that music on my phone. They suggested I talk to the Geek Squad I believe in an effort to get rid of me. Well, I did just that and JULIA helped me get it working! She went out of her way to ask another associate and then offered me two options to try. I tried both and the second one was a success. If only every associate was like JULIA! I have tried multiple times to reach her by phone but have found calling the store is also a futile task. Hopefully Julia will see this...and Julia's boss will see this. I want her to know how thankful I am for her help. Thank you so very much!”
“Leo at Startec Computers is just incredible. His knowledge, professionalism, and genuine care for his customers are second to none.
We go to him for built computers, parts, servers, and any issues that come up, and every single time we are beyond pleased with the entire process. He is honest, thorough, easy to work with, and truly knows his stuff.
There is simply no one better. If you’re reading this and looking for a computer repair shop, built computers, or someone you can trust with your technology, look no further than Startec Computers.”
“This place is incredible I cannot believe the professional of all the workers from the service department to the sales team & register workers & the management everyone was incredible & kind thank you for giving me a incredible experience.”
10AM - 7PM
27771 Dequindre Rd, Madison Heights
Computers
“I had to run some software that required x86 and didn’t own any so went here and found exactly what I needed for a pretty reasonable price. Saved me from a huge headache of time constraint and online ordering. Would definitely buy hardware here in the future.”
“I had a gaming laptop that was gifted to me but kept crashing and could never figure out what was wrong with it. Well let me tell you - I took it to Neva and she figured it out in 10 minutes. She told me exact what the issue was, showed me exactly where the errors were coming from, here’s how you fix it. This stuffs too easy for her. Paid her a very fair price and I was on my way. Great local shop with a knowledgeable owner.
I’ll be taking all my future computer troubles here.”
“Easy shopping, no interference when I shopped. The only reason it doesn't get five stars is I almost never rate anything perfect. Plus I've only had it 2 days. Good buy and very reasonably priced.”
“Awesome knowledge. Very helpful and understands a budget. Always able to work with whatever problem I bring into them. You get options and honest answers, ultimately the choice yours. Mine is to continue to bring my problem computers to them.”
“Best Buy Roseville Review
I recently ordered a GE front-load washer and dryer from Best Buy in Roseville, and I have to say—the service was phenomenal and impeccable from start to finish! ??
Logan was absolutely amazing throughout the purchase process. He was professional, helpful, and made the entire experience smooth and easy. I was also one of the first delivery stops, which was an added bonus!
The delivery and installation team, John S. and Rob L., were truly outstanding. I have NEVER experienced an installation team that was this professional, courteous, welcoming, fast, and knowledgeable. They handled everything with care, answered my questions, and made sure everything was installed properly before they left.
Customer service like this deserves to be recognized! ⭐️⭐️⭐️⭐️⭐️
Thank you, Logan, John S., and Rob L., for making my Best Buy experience such a great one! You all set the bar HIGH! ???”
“Tony, Tina, and Chris were all amazing to work with! We had a computer at work that wouldn't turn on at all, and they personally picked it up and fixed it and brought it back to us, working properly! Thank you guys for your great work and quick action!! Tony even texted a day later to make sure everything was going well. Very personable and we will use them again!”