8AM - 10PM
13221 Hall Rd, Utica
Electronics
“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”
“I want to add a shout out to Lance that works here. He had so many problems trying to transfer our information to our new phones but he never gave up. The IT department couldn't help him but he figured it out. He spent about 2 1/2 hours working with us and was very friendly. I cannot believe the patience he had. He is truly a very valuable employee for sure. THANKS SO MUCH FOR YOUR HELP LANCE!!!”
“I had an exceptionally pleasant experience shopping for a new laptop and mouse for my daughter. Donny was, without question, one of the most knowledgeable and personable sales associates I’ve ever encountered. He struck that rare balance; genuinely friendly without being pushy, incredibly well-informed without being overwhelming, and patient enough to make the entire process feel easy.
Donny went out of his way to be helpful and thorough, and it was clear he truly cared about making sure we found the right fit. He's an absolute standout!”
9AM - 7PM
45111 Park Ave, Utica
Electronics
“Phil and his trainee did a wonderful job helping my family, and finding the best value. I have been in twice in past few weeks upgrading phones and dealing with horrible experiences from Verizon corporate. He and his team helped me both times. I had stopped in multiple Verizon stores, and will drive past them straight to this one going forward. Working with the human beings in the store made the difference. Best customer service team I have had in over 17 years as a Verizon customer.”
“Everyone is so kind and super helpful here. Today Breana helped me with some Easter findings. I’ve been to many Target stores and this one is truly the best! Seriously every single person here has the best attitude.”