Citizens has helpful and kind staff. They go above and beyond to assist with various services, including savings accounts and digital help. The staff are personable and friendly, making for a great experience. Wait times are not typically long. Citizens' staff, such as those who helped with mortgage applications and retrieving left items, are very helpful and provide good customer service.
Banker in the sitting cubicle towards the inside and next to outside parking, he was rude and interrupted me when I was talking. He used the word listen! Listen! to cut in. No listening skill or patience.
February 2024
Samar helped me with openinga savings account and referee me to come back when my credit is up to date and ready for a mortgage application thanks for the help!
November 2023
I don't understand the bad reviews. I come here pretty often and never have a long wait and the staff are very helpful and kind.
