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““Mike, the manager, was extremely helpful and knowledgeable. He truly went out of his way to help me, and his customer service was outstanding.””
“Great customer service. Best banking experience I’ve had thus far. Very helpful and educated staff. They care about the customer and it doesn’t feel like they are just about big business and taking your money like some banks and unions do. I would 100% recommend banking with extra credit union. Thanks Lisa.”
“Ms. Sylvia Viers goes above and beyond to meet ALL my banking needs. Very professional and extremely present. I'm truly grateful to bank with this credit union because of employees like her”
9AM - 5PM
13602 E 14 Mile Rd, Warren
Credit Unions
“I love them they're always very helpful and very fast I've never waited more than like 10 min to be seen. If you loose bank card same day u get new one.”
“I have been going to this credit union for years and everyone that works there has always been helpful a pleasant there is one teller that has been there for years and her name is Tina.she seems to be one dedicated employee.very nice ,she always greets
you with great smile”
“The employees at the 9 mile Security Federal Credit Union are some of the best people I’ve ever met in my entire life. They’re Professionalism as bankers has always been far beyond expectations. Been with Security Federal Credit Union for nearly 20 years and the 9 Mile Branch is by far the Best Branch I’ve been to, out of all the Branches. I would give them 15 stars if I could...”
“I came here today on a whim to get an auto loan due to some unexpected circumstances at my other bank. I felt welcomed and was treated above and beyond by every single employee here. They got me approved on my auto loan and closed on it within 2 hours. They went above and beyond for me, and I will recommend them to everybody I know! They also got me a great interest rate as well! Thank you to every employee at Tandem. They made my first ever auto loan process so easy. Don’t let the bad reviews fool you! They are AMAZING!”
“I am so very happy with Amanda Brideau, one of Michigan Legacy's Call Representative. She was amazing. I called her regarding some important documentation that I needed regarding my account. Within one hour, Amanda took care of my issue and sent me exactly what I needed. She was kind, patient, professional and courteous. I couldn't ask for better customer service. Amanda, thank you for helping me. I can't thank you more!! I do appreciate you!! Michigan Legacy's staff at the Warren Branch and the Pontiac Branch are the best!!!”
“Lake Trust is always there to help you when you need a product or service. Their staff are always pleasant, friendly, and prompt. My favorite team of people are the staff at the Center Line branch. I have been going to this branch since it was Father Kramer Credit Union, and when it turned to Lake Trust, I received the same great service. Robin is the absolute best and has been there since I got my account when it was Fr. Kramer. This was the place I got my first auto loan as well. Everyone at this branch is so nice, helpful, and take the time to get to know their members. I highly recommend Lake Trust Credit Union to anyone looking for a financial institution that provides great, easy, and simple products, along with their technology and great member service.”
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“I found Ms. Burnham to be exceptionally kind, pleasant, helpful and very customer service driven! She exemplifies the Core Values of Community Choice and should be commended for her dedication and hard work, I have been a member for almost 10 years, she is by far best representative I have encountered. Please consider for opportunities to train others with your common. Respectfully! Rich Marsh”