“At closing, two associates were so helpful, when at the end of their shift they stayed back a few extra minutes, while I was on my phone straightening out my return so I could complete it right then instead of coming back another day. It's little things like that, that, keep business coming back! Thank you both so much!”
“Normally great here but a man, I think a manger/owner wasn’t familiar with how the return looks when Amazon loads it in an Apple Wallet, he said it wasn’t a UPS return and just walked away. Someone else was nice and helped us.
Earlier review:
Everyone is pleasant and helpful with no issues!”
“Came in today around 11am , first time stop at this location.
I asked one of the employees for some help with making a few copies on their copier.
He was happy to help and basically did the coping for me .
Friendly and Professional service for sure .
I would definitely recommend this UPS store .”
“Hi I've been using thus ups location since it opened! Great staff, very friendly but also knowledgeable n professional. Never had 1 issue since using this service. In n out everytime and always addressing me by first name. Good solid young people. God bless. Preacher”
“I am writing this review in the summer of 2024 and noting that the current staff is much better than the former staff. I have been going to the UPS store regularly for several years. My experience with the former staff was not good at all. The current team that runs this store is very polite and hard-working. With Amazon and all of the online shopping that goes on in today's world, the volume for these workers is very high and demanding. This team handles these challenges far better than any other team I have seen in the past.”
“I visited this UPS Store few weeks earlier and had the pleasure of being helped by Ethan. He helped me with faxing many documents. He did a great job given it took a long time to get he fax transmitted. We have always had excellent service at this location and the staff are always friendly and helpful.”
“This location is wonderful and the staff is super helpful-especially Renee! Renee stayed a few minutes late to help me with a self print that was urgent, and was super friendly in doing so! Appreciated all the help.”
“I had an amazon package that I needed to return and since I didn't have tape to reuse my package, I gave it to them at where they could handle the item and ship it in transit. This was around 1:30 where no other customer was there. After thinking to check after 45 minutes the package is already in transit! That's incredibly fast service and I'm very satisfied with my experience. The employee that helped me was also nice throughout my quick experience.”
“This is the best location they all go above and beyond to help with your needs and consult you with everything you’re concerned about they don’t try to upsell you on the most expensive package and the fastest shipping. They literally try to work and help you and all of them are so kind and so sweet at this location. I had an issue with the package from my end because I didn’t have packaging, but I did have knee surgery so could not stand for too long to drop the package off. they called to let me know, but they completely took care of everything for me and did not charge me. I just thought that was such a kind gesture. Very very good hearted people. This will be the only place I ever ship with again.”
“I was treated with respect and shown to what I was looking for, but the gentleman who helped me was good natured and took me right to what I wanted and made sure that it was available for purchase. He brought it to the counter and wrote me up. He even explained the new points system. woo hoo!!! I love this store. Now more than ever since they have updated so many of the isles and programs!”
“I don't have any photos. But this place was so nice. I came in there in a huff and in a hurry. The 2 people in there were very nice and I will come back for any printing I need done! And they have a super cute dog! ?”
“Ever have "one of those day" where everything goes wrong? I was running errands and hitting snags at every stop. My last stop was at FedEx. According to Levi's, the jeans I was returning required nothing but a quick scan. Yet, when I arrived TERESE, the polite associate said the return required the poly bag they were shipped in. I could buy a poly bag, but the Levi's return was free and I only lived a mile away, so I told the associate I would go home and retrieve it. She apologized and I proceeded to leave the store. As I was about to exit the store, she caught me and said I didn't need a poly bag after all! (As soon as I left, she looked into the matter and discovered the instructions I got from Levi's were correct) FedEx, you have a stellar associate in TERESE. I hope she is recognized for her OUTSTANDING customer service!”
“This is conveniently located inside Walmart. Marlene is the hardest working person I’ve seen. She really keeps clients moving. Super kind and nice and explained a few services. Very professional and courteous!”
“They went above and beyond to help with my business marketing materials, which turned out beautifully. Highly recommend to anyone looking for friendly, quality service.”