Victra is a Verizon Authorized Retailer in Washington Township, MI, striving to create the best possible experience. The store offers a full range of wireless devices, accessories, and services. Reviews highlight exceptional and amazing service, with consultants described as helpful, knowledgeable, professional, kind, and patient. Staff are noted for being incredible at multitasking and making processes fast and easy. Customers report the best experience in years, with service that exceeded expectations. Consultants saved money on bills, set up new phones and lines, handled urgent replacements, and secured more value for trade-ins. The service is consistently praised as satisfying, with great vibes and great customer service, providing a welcome change from less favorable experiences elsewhere.
The lady was very friendly and helpful with my problem .
July 2024
Better than excellent. The friendliness, manner and excellent attitude and knowledge.
May 2024
I walked in and was helped right away by a very knowledgeable young lady, Rita. She answered all questions with patience and was very helpful because I’m not tech savvy. Easy and great experience!
