Cell Phone Stores near Washington, MI

30 locations found near Washington
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“Rick helped me, he was amazing. I came in to set up a new line, get a new phone, and upgrade my existing phone. Rick was incredible at multitasking, helping me with my multi-faceted needs while also assisting other guests. This is BY FAR the best experience I’ve had in 20 years of phone purchases.”

4.5 Superb33 Reviews

“Great experience. Thought I came in knowing a lot about phones, but the staff here one-upped me! Shaun was extremely helpful of the crew. He not only helped me with my problems, but also saved me a lot of money on my phone bill. He came off as honest too, not like other places where it seems like they just want your money. Thx guys, I'll be back!”

2 Poor11 Reviews

“Great service! Went in for my charging port, the cleaned it and gave me a new screen protector for free. They also docked off $5 for me! Always a pleasure dealing with my Chaldean community. Highly recommend even if it’s out of your way, it’s that worth it. God bless you guys!”

4.9 Superb127 Reviews

“I came into the 21 & Van Dyke location needing new wireless service for myself & I was dreading having to set it all up on my own. Mike K. did everything he could to make sure I was taken care of and had what I needed. It ended up being such an easy enjoyable experience!”

4.7 Superb109 Reviews

“Iven was great, I will return to see him again for all my future purchases.He was quick to answer my call and questions and would go out of his way to ensure that I was satisfied.Would recommend anyone going to this store to ask for Iven as he was truly professional and spoke candidly about Verizon’s products.I would refer to him as the encyclopedia of phones. Anything I wanted to know he had an answer!”

4.6 Superb164 Reviews

“My Samsung S22 Ultra was utterly destroyed. They gave me a fair price, were very knowledgeable and professional, and very timely and accurate with their service repair time. I'd definitely recommend over any other phone reapir.”

4.6 Superb119 Reviews

“How much are your customers worth? Someone asked me this question years ago. The answer is 20 years. The Point: If you properly take care of your customers, they will always be with you. The Manager "Sam" showed me exemplary service. He went above and beyond to help me with my phone. I will be using this store for the foreseeable future.”

4.7 Superb82 Reviews

“Antonio at this Verizon is a gem.. we were having issues with our land line and after spending many days at Xfinity who could not solve our problem, we went to Verizon and Antonio helped us right away.. he spent many hours solving our problem. We should have went to Verizon in the first place..Antonio is a much valued employee with lots of patience and understanding as we are senior citizens.. He was diligent in solving our problem..Thanks Antonio, wish more employees in this crazy world are like you..”

4.6 Superb114 Reviews

“Mark was very helpful and patient with me he help me transfer back to Metro when I first Git my phone number I was with Metro had my number over 25 years and Thanks to him I didn’t loose my number Thank You Mark.❤️?”

4.7 Superb75 Reviews

“I will go back and refer others who need a phone. Sam was amazing and hooked me up with a brand new phone. He was super friendly and helpful, I wish I could give more than 5 stars will definitely be back when Its time to upgrade. For anyone who needs a phone go see Sam. He's a really good guy!!!! And super friendly. No regrets going there today 12-5-23”

4.9 Superb47 Reviews

“Wow! Marcus went well above and beyond to help me get my new plan. It was painless on my end. Because of Marcus, I'll make sure to tell everyone how verizon in Troy is the place to go for all of your mobile needs.”

4.7 Superb67 Reviews

“This was the best experience I ever had at a phone store. truly exceptional thanks to Matt's expertise and professionalism. He was incredibly helpful in assisting me and patiently answered all my questions. He made the entire process smooth and enjoyable. I left the store feeling confident in my purchase and grateful for Matt's top-notch customer service.”

4.7 Superb51 Reviews

“We dealt with Mike, he was very helpful, and kind. He resolved our issue without a problem. He was so busy, he didn't even get to eat his lunch that we saw was delivered, but he just kept smiling saying no worries. He has great customer service. I would recommend to anyone.”

4.5 Superb76 Reviews

“Todd and James were extremely helpful. They took the time to help me with my accounts, put the screen protector on my phone, and help me with my voice-mail issue. Great guys!”

4.5 Superb50 Reviews

“This location is hands down the best in the Metro Detroit area. Ray is by far the best, nicest guy and knows what he's doing and takes care of the customer especially me every time I come in!”

4.5 Superb22 Reviews

“This was fantastic service! There were some issues that arose in the initial order and phones, but Michael at the Walton Blvd RH, MI location worked through everything with patience, hard work, efficiency and great mastery of the process and the steps that were required.He worked hard, not only to get the phones set up and swapped, but to make us as comfortable as possible. He also ensured that all the financial steps were complete and correct.It is good to know that we have capable and attentive assistance nearby should we have an issue or when we need additional devices or accessories.”

4.2 Good36 Reviews

“Zain was an absolute pleasure to work with and was quite patient with me and all my requests with trying to get a new phone but not transfer 15K pictures to the new phone.”

4.1 Good93 Reviews

“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”

4.3 Superb19 Reviews

“Let me just say, that I was a wreck due to my phone completely being dead. I walked in and the gentleman proceeded to help me with my serious issue. My phone had been discontinued and seemed to have many bugs. Long story short, I had to replace my phone with a new one. I wasn't happy about it, but I'm so very thankful that I was able to upgrade to a better model. I brought my mom with her old phone that needed to be transferred to her new phone along with my new phone and dead phone. Well, Ali, was so gracious in helping both of us with our dilemma and he was actually able to repair the problem with my old phone. Our experience at this Metro location was extremely good. Good service, professional and friendly.”

4.1 Good62 Reviews

“Great overall experience, Ray was very helpful and more then accommodating for the things I needed. One of the best experiences you could have in a phone store. Will be recommending this location to family and friends.”

4.1 Good45 Reviews

“Lawrence was very helpful, patient, friendly and respectful of my lack of tech savviness. Trading my phone in for a new one was an efficient process and very timely.”

4.1 Good35 Reviews

“I had an outstanding experience at this business. I've been with Verizon for sixteen years. I figured with that kind of loyalty, they would be glad to give me free phones since my husband's was around eleven years old and mine was approx nine (LGs! I wish they still made 'em!). But NO! So I decided to switch since T-Mobile WILL give you free phones and their rates are cheaper!!! Ha!!! The gals who helped me were outstanding!!! They were very knowledgeable and super, super nice. If you switch (from Verizon!) from any other carrier, I highly recommend visiting this site!”

4 Good67 Reviews

“Went in to get an upgrade yesterday and was helped by Jeremy he really made everything easy and made sure he helped me save a voice mail I reallly wanted to keep of my grandma who passed away”

4 Good64 Reviews

“My husband, son and I went to get our phones upgraded recently. Brandon was extremely helpful, professional and went out of his way to make it a great experience!”

3.9 Good28 Reviews

“This place is awesome. George took care of switching my Apple ID quickly and efficiently. The guys are friendly helpful and respectful of my non technical state. Thanks for being the best. 10 to this facility”

3.9 Good60 Reviews

“Amy and Matt were a huge help! After having the worst time with another carrier, I came in defeated. Amy instantly greeted me at the door and set me up with Matt to help my out with all my phone needs. One hour later I had my new phone and watch. The customer service standards here are great! Thank you so much guys!”

3.9 Good155 Reviews

“Thank you, Luke, for the exceptional help. Very helpful and you us got a great deal on phones. Very knowledgeable about what you are doing and very patient. We appreciate everything you did for us”

3.7 Good56 Reviews

“I came into the store initially to turn in my old phone from my upgrade a week ago. By the time we left, Matt had solved three more problems we didn’t even know we had. Not only was his customer service super friendly, he also dealt with our plan issues quickly and explained them very thoroughly. 10/10 experience and if anyone comes into this store, Matt is your man!”

3.7 Good58 Reviews

“Target is always target you can depend on the brand for offering certain items and they are open late. This location is clean, organized and they have a helpful staff. I am not sure I am crazy about the new set up of the stores but that has nothing to do with this location i realize that's a corporate decision. Always a staple!”

2.8 Average9 Reviews