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“I had 13 Amazon items that I needed to return, and Bill was so helpful, kind and patient with my searching through my phone for each return label!!! It was so efficient and I appreciated Bill's professionalism and assistance.”
“Outstanding location with a strong customer focus. My daughter and I came to the UPS store on Square Lake Rd. and Telegraph to return a cart to Amazon. To ship it back, required disassembling the entire unit. A member of the team helped me in the disassembly when a few pieces became very challenging. I want to thank Raphael for his help. You’re amazing. Thank you.”
“Fadi and Jamie were awesome to work with. Very friendly, professional, and a quick turnaround. They printed a beautiful sign for a charity I work with, and it turned out perfect. Highly recommend!”
“Today is Dec 8 Sunday morning. The two opening the store were doing the absolute best they could. They were bum rushed before they even opened. I sat outside from 945 till 957. I noticed a line forming so I went ahead and got in line.. the customers were being extremely rude and huffing. All while not knowing they let an elderly gentleman in early as he was being impatient. So they didn’t even get a chance to fully open and were doing the best they could while a store full of people complained and huffed and puffed. If you were one of those people SHAME ON YOU. You all are much older than these young adults who are TRYING to help you. Super proud of the two doing the best they could and keeping their calm. I’ll be back. And if I have to wait 30 minutes cause they are having issues I will do it again with no complaint. People need to work on their energy cause the two working were being absolutely the best they could.”
“I just want to say that there are still good people in this world!! To the owner Greg! Thank you so very much for your kindness you showed me today!! I will never forget it!”
“Shout out to Nathan great PR skills and so very kind to me. This location has hands down the best and most knowledgeable staff I have found.. As senior I am always treated with respect and kindness from all staff.. Great job everyone..Thank you so much”
“Mike at Pak Mail was outstanding! I shipped my Mother's china to California. It arrived in perfect shape, and I can't believe how well packed it was. Initially the price seemed high, but after I saw the care that was taken with such a precious item, it was worth every penny. Thank you Mike!!! Karen”
“If you simply need to drop off a prepaid/pre-labeled UPS package and have a prescription to pick up or some other CVS items, this is definitely convenient.
Very easy, very fast. And as stated if have to stop here anyway, saves you an extra stop at UPS.
Although I have not done so, but my understanding is you can have UPS drop off packages for you here for little extra security, instead of leaving on a porch.”
“I visited this place for a drop off and Mr.Jeff was really friendly, helpful & loved to do his job. I left one of my personal item while I was there & Mr.Jeff reached out and informed me that I left it there. He also waited until I came back to pick it up even though it was closing time. That gesture shows how wonderful and kind Mr.Jeff was. Always grateful :-)”
“I was greeted almost instantly when I walked in the door with friendly faces. I had a drop off and without being asked the woman came and helped me use the kiosk. I didn’t even see those when I walked in.
This review has taken longer than my time in the store. This was by far the fastest and friendliest FedEx visit. The woman who greeted me was a genuinely kind person and funny!”
“Sylvia went above and beyond helping my large corporation ship more than 40 irregular large boxes!!! She checked multiple sources for pricing and inventory and even called other stores for me. She was unbelievable and helped me do MY job.”
“Mike is kind and knowledgeable. He’s helped me multiple times re-printing my labels on spot when my printer has done a poor job on printing the codes. It’s a busy location & I’ve witnessed him trying his best to help everyone equally with a smile. It’s sad to see so many negative reviews.”
“This place has always been helpful when packaging and shipping items. Fair prices and great service.Side note - Someone posted a negative review about FedEx and I think that's a mistake. This place is a 3rd party (they are not actually fedex or UPS) but they will ship with them as you choose.”
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“Absolutely THE BEST! Always friendly, helpful, I actually look forward to going there because they make my day better. They still understand customer service! Nice work! Thanks for all you do!”