U-Haul Neighborhood Dealer is a highly rated rental service known for its professional and friendly staff. Customers have praised the excellent condition of the trailers and trucks, noting that they are well-maintained with clean and functional equipment. The team is efficient, providing quick service during both pickup and return, making the rental process simple and hassle-free. One customer highlighted a last-minute truck rental experience, emphasizing how they were able to complete the entire process in about five minutes using mobile pick-up instructions, which were easy to follow. While most experiences are positive, there was a mention of a mix-up with an appliance dolly rental, indicating a need for attention to detail in fulfilling orders. Additionally, some customers noted minor wait times due to other services being performed at the location, but service remained quick once staff were available. The rental rates are considered reasonable, especially for the quality of service and equipment provided. Customers also appreciate the additional insurance and roadside assistance offered by U-Haul, which has proven beneficial in past incidents. Overall, U-Haul Neighborhood Dealer stands out as a convenient, reliable, and customer-focused option for rental needs, with many recommending the location for its quick service and friendly staff.
I ordered an appliance dolly which was $12. I was given a utility dolly which only costs $7 so I should be credited $5 since I didn’t get what I paid for
September 2024
Good rental, friendly staff at office. I will be back for future rentals from this site.
November 2023
Never ordered a vehicle from here but it's behind the oil change spot and I use the oil change spot.
