Gerber Collision & Glass in Wayne is a repair center offering quality collision and auto body repair services for all makes and models, backed by a National Lifetime Guarantee. The location is noted as a nice, clean place. Many customers report a great experience, stating that everyone they dealt with was super nice, kind, polite, helpful, and a great team. Communication about repair progress is described as excellent by some, leading to repairs that went quicker than hoped and leaving cars looking like nothing ever happened, with perfect paint matching and great attention to detail. However, other reviews indicate significant problems with delays and communication. One customer reported being without a vehicle for over a month, citing missed deadlines and a long wait for necessary paperwork to be submitted to an insurance company. Another noted communication wasn't as great as they'd like. While the quality of the actual repair work receives consistent praise, experiences with timelines and administrative processes vary considerably.
Flawless experience with Gerber collision. They understand that the customer is how they make their money.
February 2025
Gerber Collision & Glass in Wayne MI is EXCELLENT! Destiny was wonderful! The work on my vehicle was phenomenal. Not only did I get my vehicle back sooner than expected it was clean from the inside out. I basically got a new vehicle back. I absolutely beyond thrilled with services that I received and the great customer... read full comment
May 2024
Great experience! Everyone I dealt with was super nice and helpful. The communication about the progress of the repair was excellent. Repair went quicker than I dared to hope for. My car looks like nothing ever happened. ?
