Gerber Collision & Glass in Wayne is a repair center offering quality collision and auto body repair services for all makes and models, backed by a National Lifetime Guarantee. The location is noted as a nice, clean place. Many customers report a great experience, stating that everyone was super nice, kind, polite, helpful, and that the team is great. Several reviews highlight excellent work, with cars looking brand new or like nothing ever happened, with perfect paint matching and attention to detail. However, there are significant criticisms regarding timelines and communication. One reviewer reported being without a vehicle for over a month, citing missed deadlines and delays in submitting necessary paperwork to an insurance company, which was described as taking forever. Another noted that communication wasn't as great as they would like, though they were ultimately happy with the repair work. The shop also reportedly has only one lift. Despite these issues, many customers state they would recommend the business and were very happy with the final quality of the repair.
Flawless experience with Gerber collision. They understand that the customer is how they make their money.
February 2025
Gerber Collision & Glass in Wayne MI is EXCELLENT! Destiny was wonderful! The work on my vehicle was phenomenal. Not only did I get my vehicle back sooner than expected it was clean from the inside out. I basically got a new vehicle back. I absolutely beyond thrilled with services that I received and the great customer... read full comment
May 2024
Great experience! Everyone I dealt with was super nice and helpful. The communication about the progress of the repair was excellent. Repair went quicker than I dared to hope for. My car looks like nothing ever happened. ?
