Gerber Collision & Glass in Wayne is a repair center offering quality collision and auto body repair services for all makes and models, backed by a National Lifetime Guarantee. The location is noted as a nice, clean place. Many customers report a great experience, stating that everyone they dealt with was super nice, kind, polite, helpful, and a great team. Communication about repair progress is described as excellent by some, leading to repairs that went quicker than hoped and leaving cars looking like nothing ever happened, with perfect paint matching and great attention to detail. However, other reviews indicate significant problems with delays and communication. One customer reported being without a vehicle for over a month, citing missed deadlines and a long wait for necessary paperwork to be submitted to an insurance company. Another noted communication wasn't as great as they'd like. While the quality of the actual repair work receives consistent praise, experiences with timelines and administrative processes vary considerably.
How could you leave a bad review? They communicate, made exceptions, helped with extra, made sure I understood everything, ordered my parts & had my car done early. Thank you guys! All of you were amazing at what you do. I recommend!
March 2026
Got my repairs done before the initial date that was listed. My car is running beautifully!!
March 2025
Flawless experience with Gerber collision. They understand that the customer is how they make their money.