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“We had an exceptional experience, thanks to Jaclyn and Mike who helped us with our mattress exchange even a few days after the 120-night trial period. We had a week more left, however when we visited the store, the mattress we wanted to exchange with was at full price. Jaclyn and Mike suggested the new mattress will go on sale after a week, which would ideally be after our 120-night trial period, but we would save some money with the sale price. They assured that they will still let us exchange mattress even if we are a few days over. We were honestly nervous about the process, but they treated us with kindness, patience, and genuine care from start to finish. They truly listened to our concerns and made sure we felt comfortable and supported every step of the way. It never felt like a transaction—it felt like someone genuinely wanted us to be happy with our purchase. Their professionalism and willingness to help went above and beyond our expectations. Experiences like this are rare, and it’s because of people like them that we'll remain a loyal customer and confidently recommend this store to others.”
“What a wonderful team and bed choices! Well informed, patient & professional, Matt helped us understand the different types of mattresses available and his co-worker Neal wrote us up when we returned the next day! And they are coordinating for delivery in another location. Try the Beautyrest Black at Mattress Firm! The employees and the selections are both fantastic!”
“We came in looking for a specific mattress, unfortunately they did not have one in stock. Rodney was willing to call a nearby store for us to check their stock, and he got us set up with the mattress we wanted same day. Rodney was very friendly and helpful.”
“My husband and I walked into Value City in Novi MI looking for a couple of items for our home and we had the pleasure of meeting our sales rep Donna F. She was so kind and full of energy and even when we were on the fence about purchasing today her attitude never changed. We made a purchase and any time im looking for anything furniture related Donna will be my go to! Thank you Donna F and Value City!”
“Last month I purchased a beautiful leather couch and today ordered upholstered recliners. Always get excellent advice on furniture purchases. The delivery service for the couch was terrific.”
“Great experience shopping with Kris! She helped me every step of the way. Looking forward to enjoying our new polywood dining table for many years to come <3”
“100% recommend this store!! Prices are great! Even better was the customer service! Matt was awesome!! Answered all of our questions! Did not make us feel rushed and did not try to sell us a more expensive mattress!!”
“We on a whim stopped by La-Z-Boy after going to 6 different furniture companies that day. We got there at 5:50pm they close at 7:00 so we have 80 minutes to shop find and decide if anything is what we are looking for. Ms Loveland greeted us and explained that what we were looking for could be found on several different chairs (swivel glide) functions. We got 7/8 of the way through sitting on several seats. And finally she found one that was just right.
Again Ms Loveland explained we could order or take the showroom chair (wee need 2) so she got on the phone found an exact match and we signed the paperwork.
What a joy to work with someone that is very knowledgeable about the product they sell ….. refreshing.
Can’t recommend her enough and
La-Z-Boy.”
“Our salesman Alex was very professional. He was not pushy, gave us time to look around and talk amongst ourselves. He made the process not so stressful and relaxing. The buying/finance process was super easy. Definitely will be going back.”
“Monica greeted me at the store entrance and showed me all of the furniture I had looked at online. She picked out the perfect lamp to go with it and even had a measuring tape to help me with deciding on the right size end table. This was the best furniture buying experience I have had since I furnished my big house in NH. I took home several of her cards to pass out to other residents of my new apartment building since we are all downsizing in retirement. I highly recommend seeing Monica at Gardner White!”
“We have been dealing with Christopher at your Waterford Mi location. He is very knowledgeable, helpful and professional. We will continue to refer to him for all our furniture needs. Thank you Chris!”
“We went to to Bob's in Livonia on Middlebelt where we were helped by Curtis. We needed Counter height stools for today but they unfortunately did not have any to take home same day on Christmas Eve. Curtis was extremely nice and helpful and sent us to the novi outlet to find what we needed. We did not leave Novi empty handed! We walked out with 2 counter height stools 1/2 price from the damaged section. They're perfect. Saad was great he helped us pay and showed us some other items. Even the guys hauling around our furniture were extremely helpful. From Livonia to Novi such great service im so glad we stopped in for the first time and made the trip out to the other store! We are already planning the next trip for our bedroom set. Thank you guys so much. Great service and we love our furniture!”
“I had the best shopping experience with Kathryn Bordoley at the Southfield location. She was so kind and knowledgeable. Kathryn went out of her way to look into some delivery concerns I had and really went above and beyond with her customer service skills. I would most definitely recommend my friends and family to Gorman's store for their furniture needs!!!! 5 Star service in my book!!!”
“We were shopping for a recliner and this store had an amazing selection of recliners and fabrics to choose from. Our Sales Rep, Sherrie, was the most helpful, patient and knowledgeable sales rep we ever have dealt with. We had a hard time selecting a fabric after we chose the chair and she let us take home multiple samples of three days before we made a selection. The store is set up nicely and everyone working there was very friendly.”
“I want to thank Ken and Jaden for a job well done in the replacement of the gas valve on my FP. Both were very respectful and courteous. I also appreciated Ken for being technically skilled in the details to ensure a quality install.”
8AM - 9PM
27500 Novi Rd, Novi
Furniture Stores
“Michelle helped so much by explaining how things measure up, the separate costs, possible discounts and promotions. She was helpful picking out pieces and fabrics.”
9:30AM - 9:30PM
2185 S Telegraph Rd, Bloomfield Hills
Furniture Stores
“Overall the store was good and wide space the only thing I didn’t like was asking for help since I forgot something in my cart I asked the store manager to help me and he gave me attitude and talked to me like I wasn’t understanding him I unfortunately didn’t get a name but he was an older wider guy that’s my only complaint hopefully he has a better day another day.”
“We had the best survive ever. Furniture is great quality, Price is right. Can't believe how qick shipping was also. They have so many ways for you to be able to pay for the furniture also.”
“Roderick was very helpful today in the purchase of my new lift chair recliner. Not only did he move the chairs I was interested in trying out away from the wall and move the surrounding furniture so I could get the “full experience,” his overall efficiency during the checkout process saved me a fair amount of time from my planned amount. I’m also grateful for his not pushy but rather kind, helpful “when needed “ and knowledgeable approach to sales. It was an amazingly pleasant experience with Roderick as my salesperson. Kudos to him and your whole team. I had another pleasant and unexpected experience while visiting this location. A different salesperson, name unknown, offered to get me a bottle of water while on his way to get one for his client during checkout. I felt cared for by the whole team, not just my salesperson. (He was working with his client at the desk adjacent to Roderick’s.) Thank you for a wonderful buying experience. And your price, with the 30%off Memorial Day sale was what closed the deal. My final out the door price with tax and all add-ons was less than one third the price of my second choice chair and there was a great add on warranty plan that made it too affordable to pass up. I love the feature of that if you don’t use the warranty within in the plan term time of four years, you get to apply the $99 charge paid at time of purchase to new furniture in the way of a store credit. And on top of all that, free delivery!”
“We were looking to replace our 20 year old Norwalk sofa with a smaller Norwalk sofa (American brand, American owned, and still making furniture in America). Home Interior Warehouse is an authorized dealer for the brand. The people were very helpful and super nice. We were very pleased with the pricing at their July 4th sale! Our sofa was a custom order, and it was delivered to our home 7 weeks after the order was placed. Needless to say, the new sofa was immediately claimed by the Head of the Household as his personal spot!Great experience; highly recommended!”
“We made a purchase of a sectional at Fenton Home Furniture. The showroom product was extensive and staff were helpful and attentive. Their prices fall in line with other quality furniture stores.”
“I had a wonderful experience at Ashley furniture when I bought my Tempur-Pedic mattress. KJ Roberts was awesome! My daughter and I had come in over the holiday and tried some out, and when I came back 10 days or so later he remembered who I was and exactly what I was looking for and answered all my questions. The man deserves a huge raise! For my next furniture purchase I will definitely check out Ashley first!”
“Ethan Allen is an Excellent Furniture Store and offers Beautiful Furniture. Donna Haworth is very professional and knowledgeable. I enjoyed working with Donna and will seek Donna's assistance for future needs.”
11AM - 6PM
1021 Novi Rd, Northville
Furniture Stores
“I have been using this shop for years. The owner is very helpful and knowledgeable. It's a fun shop to browse, and I have bought and sold many items at New2You.”
“Upon entering the Target store I was greeted by an employee who welcomed me with a warm "Hello".Target is known for their low prices and great selection of merchandise and they did not disappoint. I love Target it is one of my favorite go to stores for all my shopping needs.”
“I am amending a previous negative review based on a rude sales clerk. That appears to have been a one off situation and all of my interactions with the staff there have been pretty great since that initial review. I do find that they have a great selection of herbs. I also had some reason to inquire about how to address issues with my herb garden and had a very knowledgeable staff member provide recommendations that ended up helping to improve the health of my garden. I am going back today to get some ideas about creating an indoor herb garden and hope to have the same positive experience.”
“Great place, would highly recommend! Carl is very knowledgeable and helpful.Bought a hot tub from them & had a small problem with the manufacturer - they sent someone out the next day and took care of it.”
“I went to ABC warehouses to get a bed and let me say you have to ask for Otto. He is super nice a d will help you find exactly what your looking g for. This was my 2nd encounter with him and I just love him. I love both of my purchases from there. Yes I would definitely refer my family and friends to ABC.”
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“American Leather RetailerPurchased 2 sleeper chairs.Convenient LocationMark was very helpful, explained all our options, very pleased with our purchasing experience.”