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“. . . I was help later. Finally help by a person with a great amount patience. Cary still active in helping on my issues. Tomorrow I will have a doctor video meeting and will reconnect with Heart Medical. I am hanging in there for now. Pray for me that I may be more patient and Heart Medical customers service ups the game.”
“This is a small business that has the best customer service that I’ve ever experienced from a pharmacy. Do yourself a favor and give them a chance. I’m pretty sure that if you try them, you will decide to remain a customer.”
“Hands down the BEST pharmacy. So beyond thankful I found them. They are amazing! Everyone there is extremely sweet and helpful. I had all of my prescriptions transferred to them after finding them over a year ago. I'll never go anywhere else.”
“After spending two days bed ridden from a strained groin muscle, and no aid to help me walk, I was desperate to find a pair of crutches. After checking all my resources, I finally searched medical supplies on the internet and came across MI Medical Supply. Upon making a phone call and explaining my handicapped situation, the customer care lady I spoke with had a pair of crutches delivered to my home with in a few hours. I just want to say to her how grateful I am for the empathy and concern she put forth to helping me with my dire need.
Thank you!”
“Today I five star treatment at Hart Medical 1st I was greated by the receptionist very gracious. Then I had training for a c-pap machine my instructor Benny A was very knowledgeable.”
“I have "MY PERSON" at
Midwest. BRADLEY DULONG. Respitory therapist. I felt my machine required something. My 3rd one. Bradley is professional but so much personality. He's just a happy man. I picked it up. All!! Whatever he does. My compliance report, ran some tests on it. Made sure script was correct and calibrated.Even the way he put machine back in case all nice and neat. He represents the company extremely well. And his sharing of great information on the importance of these machines. Thank you Mr Dulong. Stay well.”
“Really good, excellent product provided! . Pretty quick shipping.
Difficult dealing with insurance coverage, and their return policy in the case of insurance dispute is TOO short.
They shipped the product before ensuring it was 100% covered, using normal shipping. And their return policy is 15days from shipping.
I was ON TOP of it, so no worries for me. But--definitwly be on top of it.
Too expensive not to be!”
“Unbelievable experience with the DME source. I worked and continue to work with Bianca and she is super knowledgeable, fast to respond and friendly. I was able to get my breast pump with little to no effort on my part, Bianca handled everything AND even put me in her planner to follow up 3 months later when it was time for replacement parts so I didn’t have to. That is customer service and a rare thing in this day and age. Thank you, Bianca!”
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“I recently had the pleasure of working with Spectra Med Inc, & I can’t recommend them highly enough! As a family-owned business, they provide a personal touch that sets them apart from the rest of the industry. From my first interaction, I was impressed by their commitment to customer service & genuine care for clients.
The team took the time to understand my needs & provided tailored solutions that exceeded my expectations. Their products are of exceptional quality reflecting their dedication to innovation & reliability—it’s clear that they take pride in what they do, & their passion for helping others shines through.
The staff is not only knowledgeable but also friendly & approachable, making the entire experience enjoyable. They truly go the extra mile to ensure customer satisfaction, which is a testament to their family values.
Overall, my experience was fantastic, & I’m grateful for their support. If you need medical solutions, Spectra Med Inc is 100% the way to go ?”