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“The Hart representative that spoke to me after my laminectomy was professional, kind and very helpful. After speaking for a few minutes, it was decided that I should take a walker home with me since I wasn’t totally steady on my feet yet. Very glad I took my Hart representative’s advice.”
9AM - 7PM
20434 Farmington Rd, Livonia
Medical Supplies
“Very kind staff willing to help any time, even if you just are seeking an answer to a question. I was having a bad day and acted and spoke inappropriately to a pharmacist and had taken my business elsewhere for approximately five years only to have the new pharmacy stop accepting my insurance. They absolutely did not have to, nor did I expect them to take me back as a patient/client. I made amends the best I could to the pharmacist I had wronged and he accepted me back. They are very busy and absolutely didn't need my business but allowed me to return. That is kindness that is rare. I also want to add a continued apology to the Pharmacist Frank. Thank you ?”
“This pharmacy is the absolute best. If you're using a chain pharmacy, I highly recommend this independent local pharmacy. The staff goes above and beyond. They are friendly, accessible and I've never had an issue. I love having a pharmacist that knows me. Love, love, love Highland Pharmacy ❣️”
“Hart Medical has an excellent C-pap class. Benny the instructor's years of experience teaching and being a C-pap user himself made all the difference. I left class fully prepared to use my machine.”
“What an amazing company!! My dad uses the bracelet and it’s saved him and my mom four times over the last three years! What a great relief to us kids.
Bryan also came and presented to a philanthropic organization and everyone loved it. They give the company a personal touch, that allows the confidence as a consumer.
Highly recommend!!”
“After spending two days bed ridden from a strained groin muscle, and no aid to help me walk, I was desperate to find a pair of crutches. After checking all my resources, I finally searched medical supplies on the internet and came across MI Medical Supply. Upon making a phone call and explaining my handicapped situation, the customer care lady I spoke with had a pair of crutches delivered to my home with in a few hours. I just want to say to her how grateful I am for the empathy and concern she put forth to helping me with my dire need.
Thank you!”
1 - 4PM 9AM - 12PM
20215 Middlebelt Rd, Livonia
Medical Supplies
“Elizabeth was wonderful! She is so knowledgeable and thoroughly answered all of our questions. She walked us through every step, showed my husband all of his options, and was very patient when explaining everything to us. Thank you so much Elizabeth!”
“Great customer service. Erica clearly explained what my insurance covered, how much I’d need to pay out of pocket, and the cost to upgrade the device and complete the process. When I arrived, she took care of everything within minutes and had me out the door with my new device.
She also walked me through the cost of future replacement parts, which I really appreciated. Most other stores can’t even be bothered to answer the phone. I can’t recommend this place enough.”
“I called to inquire about a breast pump as my insurance named Byram as an in-network DME supplier. I was on the phone for about 15 minutes and the agent was friendly, incredibly helpful, and processed my order right on the call. As someone who has used DME suppliers in the past (with varying levels of satisfaction) this was one of the quickest and easiest calls. My breast pump was shipped within a couple weeks, earlier than expected, and arrived in perfect condition. I haven't had to use Byram for any other services, but I'd go to them first if I did.”
9AM - 5PM
42350 Grand River Ave, Novi
Medical Supplies
“I've had a great experience with GoBioMed. Their selection is incredible. They seem to carry just about every medical product you could need, and their prices are very competitive. Ordering was easy, shipping was fast, and everything arrived exactly as expected. It's refreshing to find a company that combines a huge inventory with excellent service. I'll definitely be ordering from them again and highly recommend them to anyone looking for quality medical supplies.”
“Diamedical has recently undergone a major transition, and unfortunately, it brought with it a number of challenges—enough to make our company reconsider doing business with them. Communication was lacking, and issues were continuously passed from one department to another with no resolution.
That all changed when I came across Tiffany Barker from the customer service team. Tiffany was responsive, communicative, and willing to help—even when the issue wasn’t within her department. After months of being given the runaround, Tiffany resolved the problem within just a few hours.
I sincerely hope her company recognizes and values her dedication, because I certainly do!”
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“The owner was so incredibly helpful and supportive. We needed specific PPE for a HOSA competition and he made sure we had everything we needed! Customer service was top!”