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“Products need to be organized and displayed in a way that allows the customer to locate the size s/he is looking for. It’d be nice if salespeople could help out a bit, too. Checkout woman was excellent!”
“Tracy at the 12 oaks mall location was an amazing help! I went in for a tuxedo fitting and to check out styles for my wedding and she was super helpful and knowledgeable about the process. 10/10 recommend”
“The lady helping us was great. I didn't get her name but the receipt says SHJ. I went to get a linen suit tailored that I bought off Amazon. It was.. well. Amazon quality. Thin material. She helped me notice that the pants were a bit see through before it was too late. And that with the price of all the tailoring I had to do on top of the price of the Amazon suit, I could have just bought a new suit made of better quality material. So I did, and I'm glad I did. It was much nicer and fit great right off the bat. She threw in the pant adjustment with the suit. She was done in twenty minutes. She was very friendly and helpful. And now I look great, and not like I cheaped out with an amazon suit. Thank you!!”
“I’m a big and Tall gentleman. Called all over town and this was the Store that stuck out. This place had everything I needed and the customer service was great. They have gained a lifetime customer! Would highly recommend to anyone!”
“Jack and Sam were absolutely wonderful. This was my first time in and it was a fantastic experience. So happy an actual shop to try stuff on and see in person still exists.”
“Nice store. Clean and attractive. Kind and helpful employees. Easy to get someone to open dressing rooms. Only complaint was a bit of a small selection of jeans both in styles and amount.”
“Recently visited the Oakley Novi store and had the best customer experience I've had at any of their stores. Nick went above and beyond to help me (one item sold out while we were checking out and he helped us quickly figure out a solution) . He is 100% the reason I bought my husband's gifts there! This guy deserves a promotion!”
“Amazing selection. Extremely good customer service! Monica and Vidya are so smart and helpful and helped us figure out multiple attires with little knowledge of Indian clothes.”
“Excellent customer service, knowledgeable staff that will go the extra mile to make sure your needs are met and that the customer is satisfied. Professionalism that is not found at other stores these days.”
“Excellent personal Knowledgeable service by the Manager. He went over and above. I drove 25 mins to this location - it was worth it for the service I received. Buy your Oakley’s here!!”
“Brent Ballance has been my clothier for a couple of years now. He has helped with everything from custom suits to custom shirts to casual clothing. He makes excellent recommendations and the clothes always arrive fitting well. Highly recommend!”
11AM - 6PM
27484 Novi Rd, Novi
Mens Clothing
“Best retail clothing experience I’ve ever had and it’s all thanks to Angel! I came in to return a pair of jeans that I ordered online and didn’t fit and Angel greeted me with a big smile and offered to help me out, so I decided to try on some jeans to potentially swap with during my return. I didn’t expect to find anything good since my height and leg size have made it impossible to find cute yet comfy jeans, but she helped me out tremendously and knew exactly what I wanted. I ended up trying on a handful and left with not just one but two pairs and they are the best fitting ones I’ve ever owned?She was definitely the most helpful clothing retail employee I’ve ever encountered! ??”
“Had to come in for a hat reshaping and Erin did a fabulous job! Cleaned and shaped the hat like it was the day I bought it. I unfortunately left it on my dash and the sides went flat. They explained the best way to keep its shape and to prevent future folding. Would HIGHLY recommend coming here and seeing what they have in store or a hat repair if needed.”
“Nostalgic!!! Man I love uhans! Always so friendly and ready to help you find what your looking for. They have a big selection of big men's clothes. Anything you need for your job .10 out of 10 would recommend anyone to shop at Uhan's.”
“I've been riding my this store for over a year now, and I've always been curious if they had anything that would fit me (6'4 275lbs). Well I wanted a nice shirt and tie for my lady's birthday dinner. Russ was great from the time I walked in the door until the time I walked out with a beautiful shirt and paisley tie that he helped to perfectly match to my lady's dress. Thank you again Russ , and I truly look forward to shopping with you in the future.”
“the staff was so nice, friendly and very very helpful and made arrangements for items that weren’t in store, it made my day today, i would recommend this location any day of the week.”
“Just had a fantastic experience at this Vans store! I purchased some shoes online and needed to exchange them! The staff was super accommodating! I decided to then look at their clothes and accessories! I found some really great deals that were on sale to my surprise! The customer service was awesome all the way around! I definitely am a Vans Fan!”
“I love the staff and I think the person I deal with the Most is named Hasson? I have ordered so much from JBrooks that I have duplicated some things and need to return, do not see a return mail in.”
“Yeah the stuff is a bit pricey. That's hot topic. You know that going in.
This location is one of the biggest I've been to. Everything is well stocked. Staff is always kind and helpful. Even when they are packed they get through the line fast.
Ive been to 30 or so hot topics and this is one of the best.”
“Too be honest, Nautica is not usually one of the brands I buy, but some items by the front entrance caught my attention.
Before long, I found 3 shirts and a pair of shorts, all at very reasonable prices. I thought the store was nice, organized and clean. Some staff seamed more outgoing and welcoming than others, but all were helpful.”
“Spectacular customer service from a kind soul named Salem. He went above and beyond, even though this particular location didnt have what I was looking for. He was the first one to greet me and made my entire day with his kind words. Very glad we crossed paths.”
“Great experience from start to finish. Service was great all the way from the owner to the tailors creating magic in the back. Can’t wait for another custom suit from Alexander’s!”
“Jose is the best salesman. He goes above and beyond, and does not judge anybody by what they wore.
We had one salesman, think my son was stealing cause he's wearing a backbrace, the other one's didn't want to take the time of day cause there were 3 younger men with me and we weren't dressed to impress. We were coming to buy suits. We were casual, but jose deserves a raise.He went above and beyond and made sure we got what we were looking for. Some people do their job because they love it. Some people do it because it's a paycheck. Jose never seemed concerned about what his commission was going to be, he was more concerned about if his staff was going to help and making sure that we were taken care of. When you spend $2000 on 4 suits, it's supposed to be an experience with your boys, not a dread. Thank you, jose, for making it the best It could possibly be💯”
9AM - 9PM
43550 W Oaks Dr, Novi
Mens Clothing
“Was trying to exchange gifts I had received; however, they did not have my size. Robert in the shoe department was extremely helpful. He even tried checking other stores and online for me, to no avail. I did not have "gift" receipts for the shoes and 2 pairs of jeans I needed to exchange. I ended up getting Kohl's gift cards that had no expiration. They were on sale, which caused a few dollars less on the cards. Robert was so helpful and kind. Even told me to come back on Wednesday; it's Senior's Day lol for me.”
“Went in to buy a pantsuit, ended up with two. Very thankful for the manager who helped me find the right suits! Pants are always tricky for me, and just when I was a bit discouraged about what I had been finding, she pointed me in the right direction, and found me suits that worked perfectly! Thank you!”
“Really nice local resale and new item shop. Antoinette is also a pick-up location for WISH orders. Very friendly staff and every day there are discounted items and sales. Well worth stopping in to see if there are items for you. Nice selection of men's wear as well as women's garments and shoes.”
“Always just a great experience. Super friendly and helpful. Has an old school feel to how they do things and I like that. Alex, Adam, Stephanie and all the other employees do excellent work.”
“Glad there are still clothing stores around because sometimes you just need to try things on. Yes the prices might be a bit higher than Amazon, but you are saving time in being able to try it on, see it in person, and not have to return. I like that the store is open late. Lots of different brands and lots of things on sale/clearance. If you do make an Amazon return here, you might get a kohls coupon with your return receipt.”
“Dana has been helping me for years and it’s one of the reasons of many I’m a returning customer to this particular location . Service is amazing across the board . Thank you guys so much!”
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“Thank you to the team at this location. I called looking for my son the white Air Force ones. Initially, I was told they didn’t have anymore. Disappointing but understandable due to this being a popular shoe. Plus, I’m looking for it the day before Easter. However, just a few minutes later a salesperson called me back to inform me that they found a pair and to come pick them up. I appreciated them doing that. It made my whole day. It was a small gesture but it meant a lot.”