Walgreens is a well-known pharmacy and retail store that offers a range of services and products. Customers generally find the staff friendly and helpful, with some employees going above and beyond to assist, such as helping with photo orders and recommending products like cologne. The store provides a clean environment for services like COVID-19 vaccinations, although wait times can sometimes be around 30 minutes. The pharmacy staff often works efficiently, with some customers experiencing their prescriptions ready before the expected time, especially if they have their paperwork on hand. However, wait times may increase if paperwork or insurance details are complicated or if the pharmacy is busy. Customers appreciate when staff exhibit patience, professionalism, and clear communication, which can make stressful situations more manageable. There are some recurring issues, such as the drive-thru speaker being broken for a long time, which frustrates customers who wish for it to be fixed. On the positive side, customers have praised specific employees for their outstanding service, mentioning their knowledge, empathy, and dedication. Overall, Walgreens is seen as a helpful and reliable place for pharmacy needs, though some improvements, like fixing drive-thru equipment, would enhance the experience.
Worst walgreens I have ever dealt with! The pharmacy employees are by far the rudest people I have dealt with at a pharmacy. And don't trust calling either because one person says one thing than the next person says something different.
December 2024
Routinely long wait and nobody picks up pharmacy calls.
Move to amazon
November 2024
The entire team there is rude and slow. Specially, the pharmacists and the people working. They take 15-20 mins for order pickup even when it's ready for pickup.
