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“Couple recent negative product experiences were handled exceptionally well by the customer service team at the Plymouth location.
One had to do with a missing custom mounting part for a medicine cabinet and the other a dented hot water heater tank.
In both cases I felt the team both offered and promptly employed reasonable/exceptional solutions.
Great job Home Depot Plymouth customer service.”
“Every time I go to this home Depot if I ever have questions there's always someone to help me. They always ask if I need help and I always feel like I walk out getting what I needed.”
“It is always a pleasure shopping in Menards! I always (like this trip) but more than I need too ?. I went in for kitchen and tub silicone for $7.99 and my bill was $120. ? With all the wonderful extra items picked up. So my experience was great!”
“We have used Pro Source for both of our new builds and our company!
They are fabulous to work with! Kind, prompt, helpful and just all around great service! Pro Source has an amazing selection also. And their quality and prices are the best!
I would not hesitate to recommend them!
Stacee Laske”
“One of my favorite places for my DIY's .I like that they have a pay and pick up in yard very convenient.The customer service is always great.Tge only thing is I wish they would tell more customer's about the benefits of shopping here.I found out through a customer I could pay for my items and drive through the yard to pick up my gardening and lumber supplies.For weeks I had been pulling pavers through the store and no staff said anything smh.But I know now. So no more hauling through the store for me.”
“Loren at the Plymouth, MI Home Depot just spent 45 minutes with my son and I helping us figure out exactly what we needed for a science project. He was so kind and helpful and provided exceptional customer service. Thank you for your ideas and patience!”
“Great place to have your propane tanks filled. They've just started a punch card for refills (2/25) after 10 you pay for tax only on the 11th. Always get a full refill here. Not always the case with exchanges.”
“I got I problem with my on line order and Adina Bali and Nicholas Bell helped me a lot . They are 2 good managers ready to help customers , thank you again. I always appreciate your service and I will always choose this store .”
“I was immediately helped by two people, who led me in the exact right direction of what I needed. Adnan was an absolute pleasure to chat with while he made me multiple keys. He really takes pride in his job, and it shows. The customer service I received tonight was amazing, and exactly why I will be back!”
“The services from the staff was excellent, especially Brian who took time to assist us in replacing my new licenses plate. He was patient and assisted us throughout the process. We left this property satisfied.”
“Matt the manager from the Livonia store provided the best customer service one could ask for! I had a problem and Matt resolved it with No hesitation.
Thank you for helping me to restore the use of my kitchen sink 😊”
“Kim in hardware was extremely helpful. Rather than just send me to an isle, she helped me locate all the items I was looking for. She seemed to really care... They need more employees like her!”
“This is my first time coming in this Home Depot dearborn heights as I usually go to the one in Rochester but I was in the area so why not. I entered from the Pro door soon i entered i was greeted by RAFIQ and asked how he can help me I was looking for a certain tool to finish my deck project I was looking on the website but still couldn't find it. However, RAFIQ helped me find that tool .. He was very kind and patient and made sure I found everything I needed. Overall, great customer service here and will come by again and will make it my favorite location!”
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“Michael was so great helping my step dad and I in the building and even came outside with gloves to help us load everything up. I will be back to this location mainly because of Michael! Thank you so much for going above and beyond- obviously loves to help. Great employee”