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“One of my favorite stores, wide variety of products from food, pets, tools, garden and building supplies, RV, patio, seasonal, clothes, automotive, household supplies, and more. Unique solutions to problems and helpful staff.”
“Michael was so great helping my step dad and I in the building and even came outside with gloves to help us load everything up. I will be back to this location mainly because of Michael! Thank you so much for going above and beyond- obviously loves to help. Great employee”
“Every time I go to this home Depot if I ever have questions there's always someone to help me. They always ask if I need help and I always feel like I walk out getting what I needed.”
“My son and I were needing to purchase a floor and a young man (Justin) came and helped us, found the floor we choose in boxes and loaded it all up for us, then checked us out. It was really nice and we sure appreciated him very much!!”
“Coming in today was a great experience, i went in for some potting dirt and some flower seeds because i see summer is upon us. Walking out i stopped and got me a warm delicious hot dog and got stopped by Dion (worker), really nice and respectful, he asked to help push my cart to my car and load the things in while i ate my hot dog. 10/10 very helpful people there.”
“One of my favorite places for my DIY's .I like that they have a pay and pick up in yard very convenient.The customer service is always great.Tge only thing is I wish they would tell more customer's about the benefits of shopping here.I found out through a customer I could pay for my items and drive through the yard to pick up my gardening and lumber supplies.For weeks I had been pulling pavers through the store and no staff said anything smh.But I know now. So no more hauling through the store for me.”
“Matt the manager from the Livonia store provided the best customer service one could ask for! I had a problem and Matt resolved it with No hesitation.
Thank you for helping me to restore the use of my kitchen sink 😊”
“This is my go- to place for soil and certain vegetable plants in spring. Not many employees if you need help, but the ones who are there are helpful. What i don't like is having to order gardening supplies and then go back to the store to pick it up. They need to go back to being a full service store. I could just order from Amazon but I'd rather get my needed supplies at the store. They complain about people not buying at the store but then don't carry everything that's needed, so then I'm forced to shop Amazon.
They tend to over water their plants, but they do guarantee their plants so keep your receipts.”
“We have used Pro Source for both of our new builds and our company!
They are fabulous to work with! Kind, prompt, helpful and just all around great service! Pro Source has an amazing selection also. And their quality and prices are the best!
I would not hesitate to recommend them!
Stacee Laske”
“Great customer service, carts for bigger stuff are usually always inside ( drywall aisle and wood aisles) there is an employee in eye site all of the time when you're shopping and willing/educated on things you're looking for!”
“Great place to have your propane tanks filled. They've just started a punch card for refills (2/25) after 10 you pay for tax only on the 11th. Always get a full refill here. Not always the case with exchanges.”
“I bought a lawnmower. Lowe's was the only place that the mower I wanted was on the floor so that I could look at it, feel how heavy it was to move, and if the handle was in a good position.”
“The customer service at this Home Depot is fantastic and noticeably better than other locations I've visited. However, the one major issue is their inventory accuracy. When I'm working on a maintenance project, I rely on the app to check stock. It will frequently show that they have 10 or 20 pieces left, so I'll drive out of my way from another location specifically for those supplies, only to arrive and find the shelf completely empty.
To avoid the wasted trip, I’ve tried calling ahead multiple times to verify if an item is actually there, but unfortunately, I can never get anyone on the phone to assist. The in-store staff is great, but they desperately need to fix their online inventory tracking and phone support.”
Home Improvements
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“This is my first time coming in this Home Depot dearborn heights as I usually go to the one in Rochester but I was in the area so why not. I entered from the Pro door soon i entered i was greeted by RAFIQ and asked how he can help me I was looking for a certain tool to finish my deck project I was looking on the website but still couldn't find it. However, RAFIQ helped me find that tool .. He was very kind and patient and made sure I found everything I needed. Overall, great customer service here and will come by again and will make it my favorite location!”