Metro by T-Mobile, located at 1007 S Wayne Rd, offers excellent prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly staff and exceptional customer service, highlighting their willingness to go above and beyond to ensure satisfaction. Many have expressed appreciation for specific employees who provide helpful assistance and create a welcoming atmosphere. While some reviews mention minor issues, such as difficulties in receiving receipts and mixed experiences with management, the overall sentiment is positive. Many customers appreciate the store's services, with some stating they have been loyal for over a decade. Shoppers are encouraged to buy phone accessories online for better prices, but they still recommend this location for phone purchases. Metro by T-Mobile continues to be a popular choice for those seeking reliable service and a friendly shopping experience.
The clerk that sold me my phone told me that I would get a receipt the next day in the email. That was December 1st. It's now December 25th and I still haven't received an email with the receipt I have no idea what I spent $725 on to purchase this phone. I'm going up there today and I want a printed receipt with a breakdown... read full comment
January 2026
Such good people they helped out my brother and didn't charge a dime when they could have told him he needed a new phone. Super friendly and committed to running a good store.
November 2025
Excellent customer service! I found exactly what I needed, and ish guided me through all the options. I’m very satisfied with my overall experience
