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“I had a good experience with Karen from Clinique section. i’m not great with english and she waited and helped me. Karen is very respectful and a great employee.”
“My daughter and I had the best time buying shoes here. The staff was amazing. My daughter wouldn't stop talking after about how nice the staff was who helped her pick out shoes. My daughter is at the age where she's experimenting more with her fashion preferences, and she felt the staff really narrowed in on her aesthetic and helped her pick out the perfect shoes. We'll definitely be back.”
“Sergio and Andrew are awesome I'm getting ready to attend a sneaker ball . And I wouldn't have been able to make a set decision without them...IM A HAPPY CUSTOMER”
“Cute shoes, good prices. Staff needs to speak UP! The music is so loud you can't hear anything ! Asking staff to repeat more than twice is a clue they don't care if we buy anything. Sorry.”
“Great shoes selections, wonderful customers services, the staff are amazing, they’re the best at what they do. Stop by and pick up a pair of your favorites, you won’t regret the experience, I promise you.”
“Just had an amazing customer service experience with Amanda. The shoe that I purchase over and over again was out of stock in my size. Amanda found a pair in my size at a different location and called that store to reserve them for me. She addressed my needs and knew exactly how to help me. I really appreciate her and I hope she knows she made my weekend.”
“I absolutely love their social media marketing I absolutely love that I can shop online because I no longer live in Michigan but Kansas and don’t like their malls!!!! Danielle is always so helpful and answers so prompt when I have ever asked a question on an ad”
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“Every time I have entered J&B Boots' store I've been warmly welcomed. Each person working there has always spent as much time as needed in order to help me find the footwear I am seeking, for each needed purpose. They go above & beyond to be sure the fit is good, continuing to suggest other footwear or a better size until you find the comfortable footwear that you need . Not in a pushy way, just in a friendly, helpful way. Sharon has always been especially patient & helpful. Because I greatly appreciate the friendly treatment, I will always check at J&B Boots, before I even consider buying shoes or boots anywhere else. Terry”