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9AM - 1PM 2 - 4:30PM
126 W Jefferson St, Dimondale
Post Offices
“Are mail lady is so prompt and very kind. But she is taking a leave of absence because she is having hip surgery. The subs this past week messed up on some of our parcels. But inside the post office the front desk worker Rob is very good. I recommend the Lincoln Park Michigan Post office. A+++++”
“I've been here 20 years, we have the best mail carriers ever, all bad weather they show, Todd was many years ago 2013, Tammy and today Frank, thank you for all you do and your kind words today Frank, just so glad I never have to worry about my mail and I miss you Tammy keep up the good work”
8:30AM - 5:30PM
231 Eureka Rd, Wyandotte
Post Offices
“Amazing service. It's a shame there have to be crybabies who chose to rate down the business because customers decided they wouldn't wear masks. If you're so afraid of people not wearing masks you want to cry that's not the fault of the business. Keep up the good work anyways guys.”
“Tracey was absolutely wonderful! She helped me find the best way to mail a very special item to a very dear friend of mine. I couldn't help but give her a hug after! Thank you thank you thank you, Tracey!!!”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
“I am only giving this location a 5 star because of Gary Hicks. Why is he the only employee ever working the counter ? This location has no staff except for this one employee. If your employees call off get the supervisor to help . I come into this location once a month with 100 certifies hold the line up out the door and no one ever comes to help. Gary is patient and kind all I can do is work along side with him while he services me and other customers. Give this man a raise he deserves it!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“Today, I had the pleasure of working with Ms.Williams. She helped me and my daughter change our address and pick up our accumulated packages and mail. She was very kind, helpful and thoughtful. Thank you!!”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“Had an appointment with USPS today for a passport! I was greeted by Ben and was greatly taken care of! Please have patience with these guys. They’re the reason our mail system is secured. Thanks again”
“After reading many rants, negative reviews and a long thought of coming here. I still gave it a go! Why? Because I woke up with such a good vibe this morning. It must have been the nice weather. And it’s just a few blocks away from my place. It was at 10:30 am (May 10,2024) that I was there. Upon entering I was greeted with a smile and a good morning by this woman at their check out counter. It wasn’t that busy so I proceed at their Canada Post at the back. I picked up a bubble envelope for I still need to prepare my documents. The guy who was there looked at me as I set everything on a corner of the counter. I told him “Do I need to pay this (pertaining to the bubble envelope)right now?” He quickly replied “ Oh no we can do it all together once you’re done.” After finishing up there were 3 customers ahead of me but all done so fast. When it was my turn he offered me if I want it to be registered w/ tracking number. I took his offer. It didn’t cost that much and I was after my mail getting to its destination without any problem or issue. Before he hand me the receipts he shown me where the tracking numbers can be found. I bid him bye after thanking him. And so did he. It was a good experience. I guess it pays to be positive at times.”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”
“Hey guys with negative reviews, this isn't a mailing facility, this is where the carriers go to sort and deliver your mail. It isn't meant for customers.”
“Been there 2 times to get my package and everyone has been nice and polite even late in the day. The manager told me my package would be delivered to me today at the address on the package. I waited until well after post office hours and couldn't believe it when the manager himself knocked on my door to deliver the package. Extremely grateful to the staff and the manager Eric.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”
“Walked in at 3:00pm on Monday. There was no line. Walked right up to a nice lady at the desk that was quick to help. Told me my address was in the incorrect order on my package, but helped me correct it and explained it to me for next time. Quick, helpful, and friendly.”
9AM - 4:30PM
10455 W Jefferson Ave, River Rouge
Post Offices
“The staff is courteous, and helpful! The carriers are polite also. This staff goes above & beyond when assisting customers. Too many people are in a rush, & impatient. After the clerks have waited on you they just about know why you’re there! You can’t say that about all customer service staff! Thank You!”
“After being on call with 800 USPS with no help. Called at this branch today @ 11:10 am. Spoke to lady named Linda about redelivery issue. She was quick and professional and quickly setup redelivery today. Received package within hours today. Thank you!!!”
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“I had an issue that for some reason required me to visit a USPS office in-person. All other USPS location kept telling me I needed a supervisor but they were never available. After coming to this location Gregg helped me so much. He saw through my issue until the very end and gave me a lot of helpful advice!”